What We Need
An Enrollment Specialist to assist our customers with the clearinghouse and insurance company enrollment agreements and resolve denials which occur when insurance companies deny the agreements sent.
Someone that is passionate about ensuring that our customer's transition to Kareo and their enrollment process is smooth and successful.
Your Area of Focus
Talk with customers to collect payer information and complete payer specific enrollment agreements.
Follow-up customer and payers to ensure all docs are properly completed and processed.
Solve issues that arise during the process - because they will.
Make sure that customers get the 411 on the status of their enrollments.
Collect information and complete setup for electronic prescriptions transactions.
Log all interactions into Salesforce and take clear, well written notes.
Overwhelming ability to be detail oriented, organized. and capable of working independently.
Passion for helping our customers with what would otherwise be a very confusing process.
Service skills that are stellar, on par with the best concierge service.
Bonus Experience in medical billing, Salesforce or other CRM, and advanced telephone systems.
Bonus Experience in a software company.
Be Passionately Driven : We take pride in our work, inspire others to excel, and are dedicated to solving tough problems in healthcare.
We hold ourselves to the highest standards. And we work with urgency because what we do matters.
Dedicated to Customer Success : Helping our customers succeed directs every action we take. We’re committed to helping their practices run smoother so their patients can thrive.
We are solution-oriented and aligned with their needs.
Together We’re Better : Great teams are collaborative, selfless, hardworking, and dedicated. We are willing to do what it takes to get the job done so we can accomplish more together.
Constant Growth : We strive to have a growth mindset in all we do. We reject the status quo. We take a unique approach and make every effort to bring clarity to a needlessly complex industry.
We are creative problem solvers that believe in making things better.
Kareo is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.