Analytics Technical Consultant
San Jose
hace 3 días

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Love to innovate while helping customers meet their online business goals? The Analytics Technical Consultant position is a client-facing role requiring both technical and business / marketing knowledge and skills! Technical Consultants build and develop Analytics solution to meet customer's business objectives and reporting needs.

In addition, consultants help each customer implement the solution throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and resolve technical issues when they arise.

While not a programming position, it is a very technical job with constant customer interaction and opportunities to innovate!

What you'll Do

  • Gain an in-depth knowledge of a client’s website architecture, online business model, and online marketing strategy
  • Support customer discovery sessions and help guide client's business requirements and key performance indicators
  • Design customized solutions and technical tag implementation strategies
  • Generate customized web analytic collection code and assist with its implementation and deployment
  • Support client’s developers and third parties throughout the implementation process
  • Validate and debug implementation and follow through on issues until resolved
  • Light manipulation of JavaScript as needed to customize web analytics solutions
  • Guide key partners and drive client success based on clients most significant business drivers and Adobe's standard methodology
  • Engage directly with customers via phone, email, and / or in-person through the project lifecycle. Including interaction with marketers, analysts, web developers, partners and executives
  • Lead multiple client engagements at a time, and establish expectations appropriately to keep projects on schedule and within scope
  • Become an authority in the use of Adobe products and the methods by which they can be used to efficiently optimize online businesses
  • Keep accurate daily and weekly records of client billable time
  • Some technical writing and presentation creation
  • What you need to succeed

  • 4+ years’ experience working in web analytics or a related field
  • Previous experience working with Adobe Analytics or similar tools, tag management systems and data layers
  • Understanding of online marketing, HTML and web protocols
  • Intermediate-to-advanced JavaScript skills
  • Be results-oriented, responsive, professional, and dedicated to customer success
  • Possess a creative and problem-solving mentality
  • Good interpersonal, presentation, and soft skills both verbal and written
  • Ability to learn quickly, be an excellent teammate, and handle change efficiently
  • Bachelor’s degree or equivalent work experience
  • Up to 50% travel required
  • Special Consideration given for :

  • Website optimization consulting experience
  • Web development experience
  • Experience with Single Page Application (SPA)
  • Experience with Adobe Launch
  • Pursuant to the Colorado Fair Pay Act, below is a summary of compensation elements for this role at the company if based in Colorado.

    Colorado Starting Salary : $116,800 - $151,700

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC base + commission), and short-term incentives are in the form of sales commission plans.

    Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

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