IT Database Support Analyst
Intel Corporation
San Jose, H, CR
hace 5 días

Job Description

Candidate will be responsible for supporting database systems, programs and Database as a service as a Support Analyst. Providing support in database platforms which include Teradata, MSSQL and other type of databases by following incident management and problem management.

Provides technical assistance in identifying, evaluating, and developing systems and procedures as they relate to databases.

Assignments may include refining existing process, bringing innovation and maintaining databases. Responsible for providing solutions and creating knowledge articles based on the solutions provided.

General Responsibilities :

  • Designs, plans, and implements database systems and programs.
  • May have responsibility for administering several aspects of a project such as access methods, device allocation, and security.
  • Provides technical assistance in identifying, evaluating, and developing systems and procedures as they relate to databases.
  • Assignments may include design of data dictionaries, database structure and layout, installing, upgrading, and managing database applications.
  • Provides support to Production and Non-Production environments.
  • Provide 12x7 L2 on-call support and be able to work across Geos to coordinate handoff with theGAR ( Asia Region) peers.
  • The ideal candidate should exhibit the following behavioral traits :

  • Excellent verbal and written communication skills with the ability to handle user support requirements and work with a geographically dispersed, international group
  • Ability to work with minimal supervision to research, plan, and execute tasks
  • Minimum Qualifications

    Should posses a Bachelor / Masters degree in Computer Science or related field

    3-5 years of experience in the following areas :

  • Database support
  • Experience in the following Database tools : MS SQL, MY SQL, Maria DB
  • Preferred Qualifications

  • Knowledge in TERADATA, PostgreSQL, ActiveMQ, CouchBase, Mongo DB and Oracle
  • Inside this Business Group

    Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware / software applications for Intel.

    This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-

    Commerce development, data hosting and delivery of Web content and services.

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