Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
As part of the Global Site Operations team within Employee Workplace Solutions (EWS) this position is responsible for the management of approximately 3 M SF, 200M Operating expenses across the Americas supporting 13,000 Adobe employees
What you’ll do
Act as the primary point of escalation contact for GSO at the sites in Americas.
Develop, articulate and fulfill the GSO vision for the sites.
Develop business relationships within senior leadership at the site level to be able to proactively address space and services issues.
Direct, manage and provide oversight to Site Operations Mangers and senior leaders of outsourced onsite vendor partners
Accountable for all aspects of the financials including budget adherence and the ongoing forecasting of operating expenses and capital projects.
Partner with Global Safety and Security team on Incident management, emergency response and safety.
Establish SLAs towards the site experience , and ensure best delivery of Site Services : Wellness, Café, Shipping / Mail, etc.
as applicable for the sites.
Site level M&A integration, consolidation and / or closures.
Drive improvements in and execute the sustainability strategy.
Partner with the teams in EWS and contribute to the development of the real estate strategy, site services, projects, space design.
Establish occupancy strategies, planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises.
Develop metro level plans for growth and change (Scenario Planning)
Owners rep for all projects across the sites; ensure the project metrics are met, with great cross functional communication.
Partner with People Resources and IT to address any opportunities or issues regarding the employee experience at the site.
Develop site level analytics and business cases to support key decisions
What you need to succeed
15 years work experience, at least 5 year in Regional Facilities Management or Customer Relationship Management leadership role
Excellent Partnership & alignment skills with key partners to achieve common goals
Excellent customer service, communication, influence and negotiation skills
High capability in operating in and managing cross-functional and multi-disciplinary teams.
Ability to develop business case proposals to senior executives
Excellent judgement and ability to build relationships across distance
Innovation, process improvement / organisational efficiency
Problem solving, analytical skills