Customer Service Agent – 85% English
DHL International GmbH
Heredia, Provincia de Heredia, Costa Rica
hace 6 días

Heredia, Provincia de Heredia, Costa Rica DHL Express req75314 Would you like to be part of the most international company in the world?

Does being a valued member of an organization operating in more than 220 countries worldwide which pioneered cross-border express shipping in 1969 sound great?

Do you want to make a real difference as part of a fast paced business that connects people across the globe? Then join DHL Express and become a key member of a dynamic team of more than 90,000 passionate Certified International Specialists spread across the globe.

to join in our team in US Customer Service Costa Rica Site. Skills / Qualifications Typing skills (excellent)

  • Telephone skills (excellent)
  • Conflict resolution skills (excellent)
  • Technical Skills (Telephone and Order Booking systems preferable)
  • Communication skills - spoken and written (excellent)
  • Interpersonal skills (excellent)
  • Problem solving skills (excellent)
  • Having a high level of computer skills proficiency
  • Being passionate of supporting others to solve customer’ needs.
  • Interacting assertively with people by making use of your great verbal and written communication skills.
  • Listening assertively and provide responsive attention to customer’ needs.
  • No warnings in the last 6 months (Must) Expected years of experience (Minimum)1 year experience in a Customer Service role (desired) Experience working in teams (desired) Shift : from 9 : 00am to 6 : 00pm, 10 : 00am to 7 : 00pm or 2 : 00pm to 10 : 00pm DHL is an equal opportunity employer.
  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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