Job Purpose : ICG KYC CBSU is a front office support / control function (currently supporting 5multiple counties) within ICG responsible for the approval process of the KYC Record within Citi’s KYC risk management programme.
The unit is responsible for ensuring compliance with both local regulatory requirements and Citigroup standards for Anti-
Money Laundering (AML).
Job Background / context : The successful candidate will be responsible for leading a team of Case Managers ensuring oversight over their daily functions and daily checking and feedback on the quality of Case Manager completions.
The candidate will assist the Section Manager and Operations Manager in the leadership function within the department.Key ResponsibilitiesLead a team of Case Managers Provide support, guidance and lead team members Point of escalation for Team Manage relationships with Relationship Management teams and Compliance for each country supported by the departmentWork with Ops Manager on goal setting, performance management planning / implementation and one to onesAssist relationship and coverage teams globally in completion of the KYC RecordPerform the checking procedure and ensure quality and coaching needs are identified and met on the teamCommunicate and coordinate with senior management of ICG from coverage, compliance, implementations, risk, and operations in various productsAssist with Process Design and management for department.
Oversight for Adherence with Citi and regulatory policies and procedures as well as housekeeping standards, team controls & processes Management of ad-
hoc departmental projects as assignedMaintain a workforce with capability to execute flawlesslyWork with Section Manager to develop team members in line with versatility matrix & team needs.
Developmental valueGreat opportunity to gain experience in People Management; Risk Management and Process Management.
Person SpecificationKnowledge / Experience : 1-3 years’ experience in banking or finance1-2 years’ people management experienceExperience in control / risk or Compliance (AML / KYC) function (an advantage) Knowledge and experience of the technologies and processes used in Citi Knowledge of AML policies and regulatory requirements Considerable experience of dealing with senior management in a multi-
function environment Skills : Leadership and Motivational skillsInnovation and change managementProcess re-engineering and improvementExcellent communication skills ability to communicate at all levels within the organisationChange management and implementation Excellent people management experienceExcellent oral and written communication skillsProficient use of Microsoft Applications ( Word, Excel, Access, PowerPoint, Visio, Project )Project Management Skills MIS and metrics and efficiency analysis skillsQualifications : University degree in Law, Business / Finance, Math, Economics.
Competencies : Ability to work well under pressure and tight time framesAccuracy and strong attention to detailAbility to multitask and prioritizeMinimum supervision with self-
directed, project management skillsStrong organizational and planningPro-active, flexible, have good organizational skills and must be team player.
Ability to work in a dynamic environment.