Cost & Inventory lead
Heredia, CR
hace 13 horas
source : DirectEmployers Association

The RTR Team Leader is responsible for handling a team of 6+ Associates. The position demands an individual who is a right mix of Process, People & Stakeholder Management expert.

  • The person in this position must ensure efficient and effective service delivery & operations in the Tower and is responsible for General Ledger Accounting activities;
  • including accounting for administrative expenses, allocations, accruals, amortizations, monthly journal entries, month-end general ledger close, financial consolidations and reporting, and balance sheet reconciliations.

    Activities Performed + Performing month-end process related to RTR transactions.+ Proposing and implementing new ways of working to improve and simplify the RTR process.

  • Supervise and actively participate in the end-to-end process of day-to-day operations.+ Analyzing, coordinating, accounting and reviewing of accounting cycle operations, ensuring correct recording of transactions.
  • Responsibility for coordinating the accounting team, leveraging Local and US GAAP and abiding by tax regulations of countries for which service is provided.
  • Responsibility for reasonability checks of account balances and Balance Sheet.+ Preparing and completing Balance Sheet reconciliation ensuring all account balances are appropriately supported and comply with the client's Balance Sheet Account Reconciliation and Analysis policy.
  • Preparing supporting documentation as needed.+ Need to understand and control the entire process, and ensure that other team members are following the process correctly.

  • Proactive and constant communication with Supervisor's team to ensure process stability and requirements compliance.+ Knowing and following the escalation path when needed (dispute or resolution).
  • Assist the Supervisor in the preparation of management reports, SLAs & KPIs and KPI Analysis.+ Assist with any ad hoc projects that arise.
  • Strong client management with regular calls & escalation handling.+ Drive interaction and communication (weekly operational calls and month-end calls), both within the organization and with client contacts.
  • Assist in the identification, assessment, and resolution of complex issues / problems.+ Identify, recommend, and implement process improvements;
  • review and maintain updated process documentation.+ Managing cross-functional projects as well as across geographies.+ Act as an advisor to our internal and external partners for all questions.

  • Understand and participate in performance management processes.+ Assist with the day-to-day learning structure of the team.
  • Motivate the team and keep morale high.+ Maintain policies and procedures; continuously improve process design focusing on simplification, standardization, quality improvement and cost minimization;
  • evaluate best practices with global peers and become best practice sponsor.+ The person in this position must maintain a positive working relationship between the internal customers and the requestors.

    Soft Skills : + English level 80%, both written and verbal. + Should have the flexibility to work any shift and for long hours when required.

  • Defines clear, reasonable project goals for team members and sets expectations of this goals to ensure individuals target high performance outcomes.
  • Ensures alignment of scope and objectives to stakeholder expectations.+ Proactively shares leading ideas and relevant research with clients in support of their business model.
  • Builds credibility through sharing knowledge, insights and expertise.+ Create communication plans for the team to develop the desired objective in a clear and a concise message.
  • Should have good presentation skills. + Seek opportunities to increase the flow of information between self and stakeholders.
  • Seek to maximize revenues and minimize costs on projects.+ Apply learnings and best practices from previous projects / processes for efficiencies in existing methods and processes.
  • Suggest innovative and more effective ways to address issues and challenges and accomplish team tasks to overcome obstacle.
  • Apply prior experiences to analyze an issue and apply best practices to solve them.+ Is open-minded and demonstrate flexibility and optimism in adapting to change.
  • Provide support to team members in areas of expertise.+ Enable team members to create clear goals and help them prioritize tasks.
  • Understand learning styles for improving knowledge and skills in self and others.+ Assist in design of surveys, preparation and conduct of interviews, and planning and facilitation of focus groups.
  • Respect and value other perspectives who have different styles and cultural backgrounds.+ Able to control emotions in a difficult situation.
  • Maintain positive and professional work relationships with others in the team, create a team work environment and support others on their assignments.
  • Develop working relationships with peers, team members and other stakeholders to develop better solutions.Experience : + Five years of experience working in a Shared Service Center.
  • Three years of experience in the RTR cycle are required for this position / at least three years of leadership experience.
  • Finance knowledge and expertise across operations.+ Should be able to set clear-cut goals for the team and have the capability to achieve the same in the tenured period.
  • Experience dealing with customers over the phone.+ Experience in management of teams (coordination experience).+ Should have Intermediate to advance knowledge of ERP.
  • Intermediate to advanced Excel skills are a must. .Possible Academic Background : + Bachelor's Degree in Business Administration, Economics or Accounting.
  • Tags or keywords : Intercompany, Accounting, GL (General Ledger), Fixed Assets, Cost Accounting, Manual Journal Entries / Journal Entries, Cash Management and Banking, Bank Reconciliations, Accruals, Reversals, Accounting reconciliations.

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