Account Manager
San Jose,CRI
hace 1 día

If this job description resonates with you

we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

What this job envolves?

  • Inspire a team of JLL employees to work innovatively and collaboratively to bring the best of JLL to this client. Coach, mentor and develop a team delivering services across Experience, Engineering, and integrated facilities management functions
  • Partner with the global account leadership to ensure amazing delivery of Project Management, Portfolio Strategy, Transaction Management, Occupancy Planning, Lease Administration and Business Intelligence Services within the Latin America region.
  • Deliver against all KPI targets for Workplace and Facilities Management including meeting or exceeding all contractual commitments.
  • Lead the team to ensure a problem-solving, data-first mindset to ensure continuous improvement and evolution of our services.
  • Ensure a Goal Zero operating environment delivering a safe workplace for our client and our JLL team.
  • Providing services with an experience-focused mindset is critical to our success. In this role, the successful candidate will guide and mentor a team to deliver services with a hospitality mindset.
  • Additional Responsibilities

  • Manage and ensure the successful delivery of JLL’s IFM services in Central and South America which spans 8 countries
  • Ensure close alignment with client’s Americas Leadership team to ensure JLL is meeting all budget commitments and priority targets
  • Coordinate cross-regional Workplace programs such as Property Management, HSSE, Sourcing, Technology, etc.
  • Ensure the successful delivery of all Facility Management Scope in the MSA including meeting or succeeded against CPI and KPI targets, including : Capital Asset Planning and RenewalSafety ProgramsSite re-entry / RTOEngineering
  • Partner closely with Global and Regional JLL account leadership to ensure coordinated delivery across the Latin America region and on global initiatives
  • Participate in the Americas Performance Management and QBR process
  • Bring the best of JLL to the client : bringing forth and implementing new ideas, innovations and thought leadership
  • Sound like you? To apply yo need

  • Minimum of 10 years in Corporate Real Estate or Workplace / Facility Management Leadership Roles
  • Demonstrated expertise leading or running employee experience, hospitality and facility management programs
  • Evident passion for real estate and desire to build a career within Corporate Real Estate
  • Industry knowledge of latest best practices within integrated facilities management
  • The ability to work effectively with both peers and senior executives in a highly entrepreneurial, team-oriented environment
  • Effective written and oral communication skills
  • Corporate Real Estate experience in Latin America is preferable
  • Technology sector experience is preferable
  • Bilingual (both oral and written) : Spanish & English
  • What you can expect from us

    We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

    Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

    We can’t wait to see where your ambitions take you at JLL.

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