Monitoring Engineering Specialist, Technology Operations
Western Union
Santa Ana, CRI
hace 1 día

Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Are you ambitious to work for a truly market-leading company?

Join the team and help shape our company’s digital capabilities and revolutionize an industry! Join Western Union as Monitoring Engineering Specialist.

Motivated by our values : purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

We’re a team of over 8.000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

As a member of our engineering team, you will design, implement, integrate, and maintain IT operations management (ITOM), AiOps platform and Monitoring function using several tools at the core of the Western Union technology world.

You will be liaising with different teams and stakeholders, you will work to understand business problems and requirements, and will subsequently build processes and solutions to achieve desired outcomes.

You will play a critical role making Western Union IT operations more effective and efficient by enhancing collaboration, automation, change, event, incident and problem management processes and capabilities.

For this role, we require you to have a technical degree or equivalent with 2+ years experience in Monitoring tools / AIOps / SRE / AWS / Development related technologies.

You’ll have knowledge of at least several tools (Dynatrace, Micro Focus suite, Big Panda, ELK Stack) with experience in integrating / implementing with AIOps tools.

It is preferable for you to have a good exposure on AWS cloud with experience in Ansible, Git, Jenkins, automation tools.

You’ll come with ability to work on medium to complex projects under limited supervision and able to prioritize workload to achieve the team goals.

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