Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal to create groundbreaking solutions that leave our world in a better place than we found it.
Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.
Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.
Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.
A dynamic environment is what you'll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide.
Together, we're changing the world, and we have all the resources to help you achieve your professional goals.
Whether you're an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you'll find a variety of opportunities at Emerson.
Join our team and start your journey today.Description The Customer Support Engineer is a member of Emerson's growing Power and Water Solutions PWS) Global Service Center (GSC).
The GSC primarily supports Ovation®, which is a proprietary Distributed Control System (DCS) that allows customers to better control, monitor, and report on the processes of their power plants and / or water treatment facilities.
Responsibilities The major responsibilities of the Customer Support Engineer include effectively diagnosing and resolving Ovation product related issues for customers and internal Emerson PWS engineers.
Therefore, in addition to good interpersonal skills, the engineer should possess excellent technical troubleshooting skills and be familiar with process control and basic power generation concepts.
It is advantageous (although not required) that the engineer have technical knowledge of current Ovation products and associated systems, which can include networking, third party data links, and security.
Requirements · The position requires a Bachelor of Science Degree in Engineering, Computer Science or equivalent.
diagnosing and resolving computer related issues).
The ability to work effectively with internal and external customers is essential.