ROLE POSITIONING AND OBJECTIVES
Reports to : Team leader.
Geographic Scope : Brazil region.
WHAT YOU WILL BE ACCOUNTABLE FOR
Manage multiple customer accounts for debt collection efforts.
Ensure compliance with all Global Collection policies and procedures with emphasis to address any local specifics and requirements as needed.
Proactive Customer relationship building continually seek out ways to improve customer satisfaction, communication & query resolution.
Report accounts receivable status
Monitor accounts to identify outstanding debts
CAN THIS BE YOUR FUTURE ROLE?
Do you have experience in Collections, Cash Application, Credit Analyst?
Are you fluent in Portuguese?
Are you skilled with MS Excel?
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
1-2 years collections OTC experience (cash operations, credit knowledge can be an asset).
Intermediate Portuguese level. (Advanced Desirable)
Intermediate English level. (Desirable)
Intermediate Excel level.
Education / Qualifications / Certifications Required
Student or graduated of Business Administration, Accounting, Finance or related fields.
Salesforce knowledge desirable.
BPC system knowledge desirable.
SAP knowledge is a plus.
WE ARE BAT
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.
See what is possible for you at BAT.
Global Top Employer with 53,000 BAT people across more than 180 markets
Brands sold in over 200 markets, made in 44 factories in 42 countries
Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
Diversity leader in the Financial Times and International Women’s Day Best Practice winner
Seal Award winner one of 50 most sustainable companies
BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.
Come bring your difference!