The Accounts Payable Supervisor is responsible to supervise the AP processes to deliver timely and accurate service to our clients, vendors and related counterparts;
ensure quality and teamwork within the team and maintaining a close communication and alignment with counterparts. Identify and execute team’s development plans, among others.
Supervise the Accounts Payable team.
Assure full compliance of negotiated SLA with our clients and vendors by a proper quality process.
Understand and assure full knowledge of the business process exceptions that our clients determine whenever apply.
Communicate effectively with our clients, vendors and liaisons.
Address any issues that prevents the payment to be completed.
Provide effective support, guidance, training and solutions to the AP / T&E team members when dealing with processing issues and / or questions.
Monitor invoice / payment / T&E processing across the team.
Support a flawless month end close.
Assure all internal controls are in place and properly met to deliver high quality customer service.
Keep documented and updated all different operational processes performed in Accounts Payable.
Ensure all migrations are executed according to calendar agreed and a smooth transition of the process.
Identify improvement initiatives to obtain best practices to execute the AP / T&E process.
Revise and approve AP Module reconciliations.
Responsible for performance review process of the team assigned.
Identify and execute team’s development plans.
Context / Environment
Work in a shared services environment serving multiple countries / regions
Excel in a fast-paced environment working with Microsoft Office
Possess strong verbal and written communication skills
Manage workload and priorities independently
Motivated and Self-Driven
Problem solving skills
Costumer service oriented
Essential Knowledge / Skills / Experience
Languages : English, Spanish
Education : Bachelor degree in Finance / Accounting / Business Administration.
Experience : 3-5 years, 2+ years’ experience in AP leadership positions (team lead or supervisor) for a multinational organization, analytic and interpersonal skills, prior experience in the implementation of AP & Artificial Intelligence for AP automation is desirable.
Oracle experience preferred.