Senior Engagement Manager - Remote
San Jose, ., Costa Rica
hace 2 días

Job Description

Are you passionate about web performance, information security, and exceptional customer service?

Would providing consultancy to global brands excite you?

Join our Prestigious Professional Services team!

Our customer-centric team builds innovative and tailored solutions for our customers to help them achieve their vision. We collaborate to understand our customer needs and to deliver results and possibilities for their growth and success.

We build trusted relationships through clear communication, honesty and listening to our customers.

Shape Value for our Customers

Guardicore (now Akamai!) is changing the way organizations protect their data centers and clouds from advanced threats and that starts with our people.

Our team boasts some of the most talented and experienced cyber security and data center's experts in the field. Were always looking for new people to inspire us, and make us better.

As a Senior Engagement Manager, you will be responsible for :

  • Owning the technical program management while maximizing Akamai's platform value for the customer
  • Being the strategist and technical advisor to architects and technology leaders of Akamais premier customers
  • Leading a customer-facing team, fostering a culture of excellence founded on inclusivity, trust, collaboration, and continuous improvement
  • Partnering with Sales and pre-sales to make recommendations that expand adoption of Akamai's products and services
  • Contributing industry analysis / insights, and contributing to innovation of Akamai products and processes
  • Do what you love

    To be successful in this role you will :

  • Demonstrate an understanding of the consulting process and building effective relationships to ensure customer success
  • Show experience of managing and delivering large technical customer projects successfully
  • Be knowledgeable in networking and security
  • Demonstrate written, verbal and presentation skills including communicating complex technical content in English
  • Have internet technology experience and / or experience with products and processes related to application architectures and information security
  • Work in a way that works for you

    We recognize that the way in which people want to work and deliver at their best can vary for each person.

    This is a flexible role and may be performed at your home and / or the local Akamai office (in the country advertised). We are happy to discuss working options in this role and encourage you to speak with your recruiter in more detail when you apply.

    Working with us

    At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference.

    Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here.

    Working for you

    At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future.

    We provide benefits surrounding all aspects of your life :

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors
  • Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

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