Sr. Systems Engineer
Syniverse
Costa Rica
hace 4 días

General Summary

This role is responsible for the implementation and operational support of system components at Syniverse. The position is an integral part of the Infrastructure Automation team, responsible for defining technology and services solutions for virtualization and automation.

Principal Duties & Responsibilities

  • Determine technical requirements based on interactions with stake holders and knowledge of the infrastructure architecture
  • Continual process and code improvement to continually make the automation platform better and support ever changing requirements
  • Generate, escalate, manage trouble-tickets with vendors support organization
  • Provision and manage Reservations & Entitlements
  • Continual process and code improvement to continually make the automation platform better and support ever changing requirements
  • Generate, escalate, manage trouble-tickets with vendors support organization
  • Participate in troubleshooting bridges with infrastructure and application development teams
  • Participate in RCA meetings and generate RCA documents
  • Build KPI dashboards
  • Providing direct technical support for the planning, design, and implementation of releases, upgrades, or changes to server, storage, and virtualization systems and the range of products and productivity tools that support the testing and production of those systems
  • Ensuring stable performance for the server, storage, and virtualization environments through performance monitoring and tuning
  • Produce and maintain detailed technical documentation
  • Author high quality change control documents and follow Syniverse change control policies and procedures
  • Potential off-hours escalations / on-call that may require being available on nights and / or weekends
  • End-to-End troubleshooting
  • Job Requirements and Qualifications

  • Bachelor-level degree or higher in Computer Science, Information Systems or a relevant discipline
  • 5+ years of related experience in IT
  • Application software development experience for one or more of the following : Linux / Unix and systems programming or OS internal level skills would be an advantage
  • Strong practical Linux / Unix Systems Administration skills
  • Strong experience with scripting languages such as Java, JavaScript, power Shell etc
  • Networking : Understanding of L2 / L3 networking protocols including switching technologies, routing fundamentals, IP subnetting and Address Management, firewalling, load balancers, Security trust zones, Management Networks, VPN and network design
  • Experience with automation of infrastructure
  • Strong Scripting and Orchestration skills
  • Strong understanding of automated workflows and blueprints
  • Working knowledge of RDBMS platforms such as Oracle, PostgreSQL and SQL Server (able to perform SQL queries and basic DML following documentation)
  • Possess architectural and technical understanding of the relationships between virtual and physical servers, data networks and storage
  • Knowledge of broader network infrastructure components (e.g. DNS / IPAM / TCP / IP)
  • Knowledge of Identity and Access Management concepts (AD / LDAP / OIM / MFA)
  • Required Interpersonal Skills

  • Good problem-solving and decision-making skills
  • Good prioritization skills in a fast paced, time sensitive environment
  • Detail orientated
  • Ability to excel in a team environment under limited supervision and work cross-functionally
  • Demonstrated accountability for resolution of issues
  • Strong communication skills (verbal and written)
  • Customer service mindset
  • The qualifications we are looking for are considered a mix of you work experience as well as your education.

    Minimum Qualifications :

    3+ years of experience working with Linux Red Hat (RHEL)

    3+ years of experience working with VMware Visualization.

    Additional Qualifications

    3+ years of experience programming (bash, Javascript, Python, etc.)

    Inscribirse
    Añadir a los favoritos
    Eliminar de mis favoritos
    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación