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With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
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Accountable for providing an efficient delivery service, obtaining best in class logistics performance and ensuring an efficient, safe, cost effective and customer focused transport delivery service in compliance with best practices and standards.
Submits delivery plans on a daily basis to loading terminals and transporters. In charge of handling delivery problems during the execution of delivery plans.
Submits requests to terminals for extra opening hours when needed. Manages requests for additional spot trucks in coordination with the Transport Coordinator.
Attend to queries and prioritizes emergency deliveries.
Attends to customer queries and prioritizes emergency deliveries if required. Provides customer service agents and sales representatives with up to date information regarding the execution of the delivery plans, maintaining good communication with haulers and terminals.
expediting correction or adjustment; following up to ensure resolution.
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