KN Global Services HER - SSC Pharma Care Team Specialist
Kuehne Nagel
Barreal de Heredia, Heredia, Costa Rica
hace 2 días

If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.

Your Role

The specialist is responsible of complete the task as mentioned in the customer instructions, update all required systems in a timely and accurate manner and ensure that the service expectations of customers and the company are meet.

Your Responsibilities

  • Monitor cargo status for Pharma sea freight containers in US
  • Update cargo status in the system in case it is necessary
  • Monitor Detention and Demurrage for Pharma Sea freight cargo arriving to US
  • Request cargo status to carriers.
  • Answer internal and external customer's questions.
  • Follow up issues and escalate accordingly.
  • Work closely with other departments to deliver high level of service to customers.
  • Perform other duties as assigned.
  • Your Skills and Experiences

  • High school diploma.
  • Intermediate English level written and oral.
  • Intermediate Excel level.
  • Strong analytical skills.
  • Process oriented.
  • Organized.
  • Trustworthy.
  • Able to do overtime and / or work on holidays (when required).
  • Good Reasons to Join

    We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

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