Job Purpose :
FM SR is responsible for the day-to-day management of a Corporate Occupier Services Account that may involve multiple service lines.
The role provided support, assistance, coordinated guidance with other areas for sites budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services.
This position is responsible for actively managing and expanding the client relationship. Provides portfolio strategy and manages multiple service lines as required which may include transaction management, lease administration, project management or facilities management including, responsibilities for budgeting, revenue generation, and profitability of the account.
Overall accountable for services and operations at multiple sites based in compliance with applicable SOWs.
Key Responsibilities and Accountabilities :
Ensure compliance with approved SOPs for each service provided. If IFM member identifies discrepancies between SOP implementation and coherent applicability, must escalate issue to update or implement local variances in SOP.
This shall include the local priorities, projects, execution timeframe and deliverables. For small and medium sites, FM should work in coordination with FC.
Work in collaboration and in alignment with the IFM Sourcing Regional team to :
and contract administration.
Expenses include operating expenses and capital expenses expenditures for IFM scope of services and lease contract related payments to the landlords.
The plan should cover the entire office space infrastructure, including mechanical, electric equipment, and interior architectural finishes.
Bachelor’s degree in Business Administration, Engineering, Architecture and related fields.
Desirable : MBA, PM Certification.
5-7 years’ experience in facilities, property management, hospitality or related field; managing both soft and hard services in corporate offices.
Desirable : experience working in technology industry, project management.
Desirable : Knowledge in Project Management.
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