AVOC Business Intelligence Engineer
amazon
San Jose, CR
hace 5 días

This is a position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.

The TRON team within the Amazon Vision Operations Center (AVOC) is an initiative which partners with the Amazon Robotics team to remotely handle exceptions in the Amazon Robotic Fulfillment Center.

The TRON technology enables the human supervisory control of automated tasks. Our strategy is to employ a human-as-sensor model and allow humans to perform just those portions of a task that require higher order cognitive ability.

We are looking for a Business Intelligence Engineer *in Costa Rica* to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

You will analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities.

Your ownership of the scoping and design of new metrics and enhancement of existing ones will help support the future state of business processes and ensure sustainability.

You will communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing. These analytics and metrics will help ensure we are focused on what’s important, enable clarity and focus, and delight our customers.

This position will support our expansion to other geographies.

Responsibilities include but are not limited to :

  • Work closely with business managers and stakeholders to understand business issues and recommend solutions to ensure business questions are properly answered.
  • Understand trends related to Amazon business and recommend strategies to stakeholders to help drive business growth. Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines.
  • Respond with urgency to high priority requests from senior business leaders.

  • Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will help shape the direction of the business.
  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
  • Ensure data accuracy by validating data for new and existing tools. Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use.

  • The selected candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.
  • This is not a virtual position. Due to the current situation caused by COVID-19, if selected for this role, all necessary equipment will be provided for you to work from home.

    However, once our company allows it and gives clearance, you will be required to continue working from our SJO19 building, located in the America Free Zone (AFZ), Cariari, Heredia.

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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