French Human Resources Customer Service Analyst (Trilingual)
Auxis
Heredia, CR
hace 14 días

Responsibilities

  • Handles inbound calls and tickets to / from our client users.
  • Will work with Support Areas to resolve user inquiries.
  • Will be assigned to a weekly task but will need to support the other responsibilities as needed.
  • Will support continues improvement.
  • Will support and help on Process documentation
  • Will comply with the assigned schedule to cover the hours of operation
  • Will comply with the account KPIs with an average of 95% or above.
  • Skills and Experience

  • French - English - Spanish Language (Oral and writing 90 % or higher)
  • Resource will adjust its schedule based on the account needs.
  • High School Diploma
  • Schedule Flexibility
  • Back Office Experience
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