Ops Accounting Analyst 1
This position is mainly addressed to be the source of knowledge and problem solver for the Invoicing teams, since most issues are managed by this position.
The Business Analyst is the first point of contact when an issue appears regarding invoices. The contact with business users, suppliers and other peers globally is basic for the success of this position.
Key Responsibilities :
Receive in a daily basis the exceptions invoices to be paid through assigned system such as P2P, RPA, etc.
Prioritize issues resolution.
Compliance invoices according to the internal expense policy.
Release the payments before the run payment process.
Accurately updating productivity tools as assigned, including reporting of monthly metrics
Increase flexibility by learning additional products / services.
Able to multi-task and move amongst sub processes with short notice.
Support the Invoicing team members as Subject Matter Expert (SME).
Act as Subject Matter Expert (SME) when assigned by Product Support Leader and attend training sessions, implementation meetings or others, as required, and actively participate on behalf of the Invoicing team.
Assist with training of new invoicing members or cross training of other members of the team.
Support customer service in a daily basis.
Ensure adequate revision of Preventive reporting, including issue resolution, identification of aged items, escalations, and tracking for MCA purposes.
Ensure all processes in Scope are under control and audit ready at all times
Process urgent payments, Quick prints and other sensitive processes with urgency and complying with local and Citi’s regulations, to avoid penalties and financial impacts
Knowledge / Experience :