Technical Project Manager II
Akamai Technologies
San Jose, Costa Rica
hace 7 días

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Technical ProjectManagers are a part of the Akamai Professional Services team and work directlywith Akamai's clients to deliver stellar solutions.

TPMs lead and manage the integrationof customers’ web sites with the Akamai platform. They are involved early inthe pre-

sales cycle through implementation and customer sign-off. TPMs musthave a full understanding of development methodologies, consulting bestpractices, and common web and application architectures.

This position requiresa strong technical background, excellent client and project management skills,proven ability to perform hands on technical work when needed, and ability tolead projects and global teams.

As a Technical Project Manager II, you will beresponsible for :

Work independentlyor lead small technical teams with Akamai customers to evaluate their webarchitecture and deliver the appropriate integration solution.

This includes,but is not limited to, evaluating the customer's’ content management andpublishing processes, web application architecture, security requirements, DNSconfigurations, and provide detailed documentation for a custom solution thatsatisfies the customer's’ business and technical requirements.

Work closely withcustomers and pre-sales teams to manage and implement customer trials, proposetechnically feasible solutions and set accurate expectations on effort andtimelines for integration.

Establish success criteria and act as the singlepoint of contact for the customer for all technical issues and projectdeliverables.

Create and manageto proposals, Statements of Work and detailed project plans for customerintegrations including timelines and effort estimates.

Work closely withAccount Management, Sales professionals, engineering, product development andTechnical Support to resolve issues that arise during customer trials orintegrations.

Identify newproduct features and additional sales opportunities during trials and integrationsand communication of the same to product development and sales teams.

Track and documentstatus and time spent on customer integrations.

Participate ininternal projects that help scale the group, implement best practices, andimproving our methodology and quality of integrations.

Review quality ofcustomer integrations.

Minimal travel tosupported customer’s offices when necessary (10% travel).

Required Education and Experience

Applicants must meet one of the following education and experience requirements :

5 years of relevant experience and a Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems,

Required Skills

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here.

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