Resource and Operations Specialist - People Operations
San Jose State University
San José
hace 4 días

Resource and Operations Specialist - People Operations

Location : San José

Categories : Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Job Summary

The Resource and Operations Specialist - People Operations will collaborate with the leadership of four service teams to assist with planning, building, and retaining high-performing teams of 60+ administrators, staff (licensed and non-licensed), faculty, contractors, interns, and students with SJSU’s Student Wellness Center (SWC).

Reporting to the Director of Care Experience and Operations, the Specialist is part of the Resource and Operations Team charged with optimizing the Student Health Fee funds that facilitate Student Wellness Center operations.

The critical work of this role involves driving the annual schedule of people operations activities to ensure the organization can meet key objectives each semester, leading recruitment efforts with supportive and effective facilitation, navigating a complex union and licensed staffing environment to develop and retain employees, and modeling a positive work culture within all aspects of people operations.

Key Responsibilities

  • Facilitate SWC recruitments, onboarding, leave time reporting, payroll reporting, and off-boarding of administrators, staff (licensed and non-licensed), faculty, interns, and students
  • Coordinate timely completion of performance-, position-, and licensure-management activities for administrators, staff (licensed and non-licensed), faculty, and students
  • Collaborate with SWC leadership to enhance organization culture through employee rewards, recognition, engagement, and well-being
  • Ensure compliance with workplace employee health and safety measures, labor laws, and union contracts
  • Maintain critical people operations knowledge, including employee and organization records, and the annual schedule of key people operations deliverables
  • Knowledge, Skills & Abilities

  • Proven organizational skills, including time management and the ability to respond to shifting priorities
  • Project management and strong attention to detail skills
  • Strong problem-solving and analytical skills
  • Strong oral and written communication skills
  • Ability to collaborate with other administrators and support personnel, management, and clients on a regular basis
  • Ability to take initiative to identify needs and develop solutions
  • Ability to research, develop, analyze, implement, and evaluate policies and procedures
  • Excellent customer service and public relations skills
  • Required Qualifications

  • A bachelor's degree and / or equivalent training
  • Four years of administrative work experience involving study, analysis, and / or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Preferred Qualifications

  • Bachelor's degree in human resources, organizational psychology, management, health education, health sciences, or related field
  • 2 years of experience in a people operations role within a union environment or university
  • 2 years of experience working within wellness or healthcare organization
  • Experience working with safety measures and / or labor laws
  • Compensation

    Classification : Administrative Analyst / Specialist Exempt II

    Anticipated Hiring Range : $6,180 / month - $6,300 / month

    CSU Hiring Range : $4,693 / month - $8,489 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

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