Responsibilities
Generate and select model numbers based on customer’s specific data or application
Develop quotations based on Emerson, customers, and representative’s requirements
Utilize system tools to provide customer product application support and review solutions as required with the Inside / Field Sales Representatives
Review quotes for technical conformance as in valid model options, configuration ranges, documentation options, and device compatibility to application
Participate in all aspects of preparing the quotation package and ensure that it is sent to the customer. This includes the technical, commercial, and competitive strategy appropriate for the selling opportunity
Follow up on sent proposals to increase sales hit rate for specific customers
Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer
Maintain a good working knowledge of Emerson quotation tools and pricing policies; is responsible to continually enhance knowledge of Automation Solution products, applications, and industries served
Understand and consistently apply Emerson commercial policies and business practices related to quote entry
Ensure compliance with import / export, contract, and government requirements. Screen orders for compliance with the business unit Terms and Conditions, agreements and standards
Provide backup and support for internal and external sales personnel / s to maintain good service levels
Provide consulting support to Order Entry Analyst or Order Management when processing an order
Achieve targets on productivity, service levels, and quality
Perform other duties as required
Education :
o For Inside Sales Engineer I : Bachelor’s Degree in engineering
o For Inside Sales Technician I : Currently studying an engineering career, advanced
Experience : 1 -2 year of sales related customer service experience is preferred
Solid prioritizing and organizational skills along with being a self-starter
Solid keyboard skills and a strong proficiency for using Windows & MS Office applications is a must
Has an interest in the mix of technical, customer service, and sales
Willing to work on flexible shift schedule based on business needs 
