BTA Operations Lead (Remote)
HEREDIA, Costa Rica
hace 6 días

Business Summary :

VMware’s a fast pace, rapidly growing environment, and will require flexibility to roll up sleeves to participate in various roles to deliver success! Our Operations Lead / Manager will primarily be responsible for aggregating, prioritizing, and working with key business leaders and partners to deliver operational needs in a projectized model to support VMware’s growing business and optimized systems / processes.

This key business role is charted to aggregate Business Transformation and Automation (BTA) operations across geos : Budgets, Reports & Dashboards, Operational Calendar of Events, Plan of Records, Project Management & Change Management.

This individual is expected to have strong expertise in managing and executing business operation activities. This individual must also possess strong communication & presentation skills using industry best tools and technologies to interact with key BTA leaders and stakeholders.

Job Role and Responsibility :

  • Budget Management : Manage budget related activities of the BTA group right from planning, forecasting and actuals on quarterly basis.
  • Monitor the health of the budget and alert on over or under spend situations proactively with possible mitigation plans.

    Conduct periodic reviews of budget status with leadership and finance groups.

  • Plan of Records and Allocations : Manage plan of records of all engagements, projects, initiatives in a centralized repository / portal and allocations of resources associated with it.
  • Analyze and highlight staffing gaps and capacity across projects / functions / geos.

  • Operational Calendar of events : Manage calendar of events encompassing various operational activities related to Budgets, Rewards & Recognition, All-Hands / Town-Hall meeting cadences, Leadership review meetings, Score-card metrics, Newsletter and Social collaborative spaces like Microsoft Teams, Social page, etc.
  • Reports and Dashboards : Generate relevant reports periodically and manage operational dashboard providing holistic view of status, risks, and action items.
  • In addition, bring out insights and specific actions from the statistical information reports.

  • Communication and Presentation : Excellent written and oral communication skills to interact with leadership team and partners to drive operational agenda.
  • Articulation skills of presenting data / insights in an impressive slides / dashboard using tools like Microsoft Excel, PowerPoint, Power BI and Tableau.

  • Project and Change Management : Drive operational activities through the lifecycle using project management and change management constructs by bringing in Industry standard best practices.
  • Required Skills

  • 7+ years of relevant work experience in large corporate global organization
  • 5+ years of experience in a complex, global business operations group managing operational activities in projectized manner with good understanding of project and change management practices
  • Technical know-how and ability to use Microsoft Excel analytical features like Macros, pivot table is a must
  • Must be a self-starter, motivated individual who works well under pressure
  • Ability to multi-task, prioritize and coordinate tasks to meet multiple deadlines
  • Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and / or processes
  • Ability to think strategically
  • BS / BA degree in Business; MBA or Masters
  • Remote / flexible working location available
  • Preferred Skills :

  • Budget Management experience
  • Operational Events Coordination (activities related to : Budgets, Rewards & Recognition, All-Hands / Town-Hall meeting cadences, Leadership review meetings, Score-card metrics, Newsletter and Social collaborative spaces like Microsoft Teams, Social page)
  • Hands-on experience of analytics & data visualization tools like Tableau, Power BI is desirable
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