Jr Business Analyst
Escazu, Costa Rica
hace 2 días

About the role

Your Opportunity In this role, you will interact with key Primos in the Business Enterprise Services organization and Bacardi in general to provide them with Data and Technical Solutions for their business needs.

You will be providing technical support and data solutions for a wide number of Primos in different business areas in BES and around the world within the Bacardi organization.

If you are great at automating processes creating macros in Excel and other languages, setting up information for decision making in a friendly and powerful way and you want to create an impact in the business, this is your opportunity.

About You The right candidate for this position is someone that meets and exceeds customer’s expectations, is willing to navigate into different parts of the Bacardi business and is always ready to learn about the customer and their business.

You have experience creating complex Excel Macro processes, you like working with data, you pay attention to details and you strive for the highest level of customer satisfaction. English proficiency 90%.


With our Consumer at the heart, your key focus will be to :

  • The primary responsibility of this position will be to automate processes in the different Operations in BES and / or other Projects when needed.
  • Currently, these processes have Excel Macros or Excel is used extensively. It is expected that the candidate, once familiar with current processes and macros, make the automation happen using more reliable technologies to improve efficiency and avoid errors, that at the end may cause wrong information or processes in the organization

  • Support the Operation with ideas to automate current manual processes using Macros and / or RPA Tools
  • Provide support to tools for ticket tracking (service desk) and Share point.
  • Support the BES BI Team in the design and creation of Tools (Dashboards / Reports) using Databases to support the analysis of the functions and operations for trends, volume, demographics, and metrics for decision making.
  • Undertake operational research to identify and recommend optimal / near-optimal solutions to technical challenges to improve current processes
  • Skills and Experience

    The Skills & Experience needed to create your legacy

  • Applicants are required to have a minimum of Associate degree, but a Bachelor’s degree in Information Management, Computer Science, or Statistics Mathematical, or in a technical field is preferred
  • Knowledge : The candidate is required to have a minimum of 3 years of experience on creation and maintenance of Excel Macros and some SQL Server and MySQL.
  • The experience desired includes design, record, and execute macros to automate data entry inputs and data extractions from SAP and other financial systems.

    Likewise, the candidate must have proved experience in formatting spreadsheets and workbooks for print, document reproduction, and presentations.

  • It is desired that the candidate brings knowledge on Power Pivots, handling databases with large datasets. Regardless of their educational background, applicants must possess advanced computer skills.
  • It is also vital that they understand reporting tools such as Power BI and / or Tableau.

  • Basic knowledge on Service desk applications. ITIL knowledge desired.
  • Basic knowledge on SharePoint applications
  • Organizational skills : The candidate may be required to work under tight schedules, so it is important that they can effectively manage and prioritize multiple work assignments
  • Personal Qualities

  • The Junior Data Analyst will collaborate with internal and external stakeholders
  • Build and foster a solid business partnership mainly with the BES Leadership Team. This also may include Leadership Teams in other locations, Bacardi Enterprises Services, Global Operations Leadership Team and other relevant internal and external customers to understand business requirements and maximize effective decision support
  • The candidate must communicate clearly with the interested audience and must be able to clearly transmit ideas when requesting information and when presenting a project.
  • English must be at least 90% of proficiency.
  • Our culture

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