Your Responsibilities :
This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are :
Tickets solved within SLA. More than 95%, Re activated tickets. Less than 5%
Open costing allocation out of target. Less than 5%
Materiality of open costing allocation out of target. Less than 3% of the total deferred variances)
Basic qualifications :
We are looking for professionals with these characteristics to achieve our goals :
Preferred qualifications :
However, if you have the following, it would be a plus :
Why GSK? :
We are a science-led global healthcare company with a special purpose : to help people do more, feel better, live longer.
We have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products, including Sensodyne, CataflamPro / Voltaren, Theraflu / Trimedal, Parodontax, Panadol, Polident and Otrivin.
In over 150 countries and 300 years of history, our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies to bring differentiated high-
quality and needed healthcare products to as many people as possible, with our scientific and technical know-how and talented people.
As a GSK Employee, you will put our values and expectations at the heart of everything you do. You will have the courage to make decisions, taking the accountability for them, guided by our strategy, priorities and values of patient focus, respect for people, integrity and transparency.
Being a GSK employee allows you to challenge and to change by ensuring your development meet changing business needs. You will also enjoy to be part of a diverse team, getting inspired by our teamwork, our healthy and inclusive environment and specially by making the difference and playing an important role on the benefit of millions of patients and consumer worldwide.
Our inclusive workplace makes our employees feel engaged by the contribution they make, by affording them equal treatment regardless of actual or perceived characteristics.
As so, when you apply for a job at GSK, it is not necessary to include on your resume information such as : race, color, ethnicity, age, gender, sexual orientation, marital status, religion, origin, photographs or any other personal characteristics.
Find out what life at GSK is really like www.gsk.com