is a Series B AI company headquartered in Palo Alto on a mission to prevent as many security incidents as possible. Our breakthrough technology combines cutting-edge deep learning with a contextual knowledge model to achieve human-like perception ability.
Ambient's flagship product has been deployed by multiple Fortune 100 companies to solve a mission-critical problem in a way that has never been possible.
The company was founded in 2017 by and who are experts in artificial intelligence from Stanford University who previously built iconic products at Apple, Google, Microsoft, and Dropbox.
We are a Series-B company backed by Andreessen Horowitz (a16z), SV Angel, YCombinator, and visionary angels like Jyoti Bansal, Mark Leslie, and Elad Gil.
Recently named on the YC Top Companies List 2021 and 2022, and the Forbes Cloud 100 Rising Stars 2020, we’re achieving the impossible daily and transforming an industry that has seen little innovation for decades.
We are always looking for passionate people that enjoy tackling the toughest problems with cutting-edge AI / ML. Come join us! 100% of employees surveyed in our most recent engagement survey say they would recommend as a great place to work and expect to be here in 2 years! Position Overview The Threat Data Analysis Center (TDAC) is the communications hub for all security and safety needs.
The TDAC Analysts are responsible for access control, service requests, alarm monitoring, investigation, emergency response, escalation, deployment, and notification.
The TDAC Analyst performs A.I. assisted alarm response and escalation, working with internal and external teams, and must ensure that all actions taken, the information given, and information received are documented appropriately.
What you will contribute :
Answer all forms of communications including, but not limited to, phone, e-mail, text, radio,
Analyze both raw and processed security event data to identify potential security incidents, threats, and vulnerabilities
Communicate effectively with the internal and external teams at the facility to assure business continuity. Monitor and respond to notifications and alarms from all sources in a timely fashion
Interface with and at times manage others in a highly professional setting. Reporting of issues or events utilizing appropriate tools.
Address security / emergency or other critical operations appropriately. Contacting and communicating with local or remote Emergency Services providers.
Research threats and establish responses and best practices for site-specific operations
Document and report incidents or issues related but not limited to security and safety
Work with internal engineering teams to assist in data collection and product testing
Establish efficient workflows and practices for new tools based on the evolving needs and capabilities.
What you bring to Ambient.ai
Excellent oral and written communication skills
Excellent analytical and problem-solving skills
Works well in a team environment as well as independently
Able to communicate effectively between internal and external teams
Willingness and ability to learn new technical skills that will be required to properly execute procedures and communications
Above-average computer proficiency
Strong analytical and problem-solving capabilities
Ability to multi-task while remaining detail-oriented
Willingness and ability to learn new technical skills that will be required to properly execute procedures and communications
Must be COVID vaccinated by the start of your employment to ensure the safest possible work environment for co-workers and our customers
Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts
Be willing to work flexible shifts throughout the week, but all efforts will be made to accommodate consistent shift schedules.
Why join us :
Benefits for Full-time employees
Full-time employees receive stock options for the opportunity to share ownership and the success of the company
Comprehensive health care package (health, dental, vision, life / disability insurance, employee assistance program, legal services, and 401k plan)Accrued sick time and up to 2 weeks of vacation a year
Benefits for Part-time employees
Sick time
Flexible hours to work around your other job or school schedule
Perks + Benefits for all
Employee Referral Program The latest tech and awesome swag delivered to your door
Virtual happy hours and fun activities
Employee Resource Group (ERG) - Belonging is an important part of doing your best work. ERGs provide support and community to foster a diverse and inclusive workplace and we’d love for you to join or create one
Enjoy a full range of team off-sites with your awesome co-workers and a fully stocked kitchen
At , we respect and admire the builders and the creators. Send us your most incredible project - we'd love to see it. is proud to be an Equal Opportunity Employer.
Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws.
Ambient is an E-Verify participant.
