Microsoft 365 Productivity Consultant
San Jose, Costa Rica
hace 2 días

The role

  • Design and deliver complex IT solutions for SoftwareONE customers
  • Analyze business and user requirements
  • Translate business requirements into functional architecture
  • Create detailed design and architecture documentation
  • Maintain and report on service delivery and project status
  • Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy
  • Support project management team and other consultants in the planning, management, and delivery of customer engagements
  • Maintain and acquire advanced level technical certification(s) in assigned area
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
  • Create, maintain, and update document templates, architecture, and standards
  • Contribute to offering development and written proposals
  • Support sales teams with effort estimation, proposal creation and / or review, and other pre-sales activities
  • Coordinate and hand over repeatable processes to remote service teams
  • Assist with end user and technical administrator training, where needed
  • What we need to see from you

  • Experience designing, planning, and deploying workloads within the Microsoft Office 365 platform
  • Experience deploying Microsoft identity solutions such as Azure AD Connect and ADFS
  • Successful deployment and / or migration experience with at least one of the following technologies in large customer environments :
  • Exchange Online
  • OneDrive for Business
  • SharePoint Online
  • Microsoft Teams
  • Microsoft Intune
  • Microsoft Enterprise Mobility + Security (EMS) solutions
  • A minimum of 3 years of experience delivering complex IT solutions, preferably as a systems integrator, consultant, or as part of a professional services organization.
  • Ability to work independently and stay organized when assigned to multiple projects concurrently
  • Ability to communicate and collaborate effectively in a team-oriented environment
  • A professional, business-focused attitude and courteous manner towards clients, partners, and peers
  • Excellent written, presentation, and verbal communication skills
  • Demonstrated experience presenting technology recommendations from a business perspective
  • Ability to develop detailed project plans and work breakdown structures
  • Ability to develop architecture design deliverables that map customer business requirements to solutions and technologies.
  • Ability to travel within North America and other locations
  • Preferred Qualifications

  • Bachelor’s degree in the field of information technology or an equivalent combination of experience and education
  • Current Microsoft 365 certifications
  • Knowledge or experience in any of the following additional specialty areas (preferred but not required) :
  • Large-scale Exchange Online migrations (10,000+ mailbox)
  • Large-scale OneDrive for Business migrations (10,000+ user)
  • Large-scale M365 Apps for Business (formerly ProPlus) deployments
  • Migration to Office 365 workloads from non-Microsoft platforms (Google, Groupwise, Lotus Notes, Box, DropBox, etc.)
  • Cloud-based identity solutions (Okta, etc.)
  • Migration tools : BitTitan, Transvault, Sharegate, etc.
  • Enterprise voice deployment using Skype for Business or Microsoft Teams
  • Security assessments and best practices
  • Team leadership experience (or other experience in a mentoring / coaching role)
  • What you should really know about us.

    Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people.

    This is what makes SoftwareONE successful.

    Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day.

    Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.

    Patrick Winter, Founder.

    What we expect from our employees

    Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.

    SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results.

    Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.

    We are Humble, have a very high degree of Integrity and are simply not interested in politics.

    Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.

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