Sales Operations Associate - Insurance
Heredia, Heredia, cr
hace 5 días

What you’ll be doing

  • Working with Experian Consumer Services newly acquired personal insurance vertical formerly known as Gabi.
  • Work with and understand offering of over 20 insurance carriers to quote policies for auto, home, renters, etc.
  • Follow SOPs to produce customer insurance quotes based on profile details.
  • Run insurance history reports to ensure proper rating.
  • Publish and send finalized rates to customers.
  • Maintains the integrity of the database by ensuring data quality and accuracy.
  • Qualifications

    What your background looks like

  • High School diploma (Required).
  • 2 years of experience in customer service positions
  • Schedule availability between 6am to 6pm PST.
  • Excellent English communication skills (Required).
  • Good knowledge of Experian products and services.
  • Good knowledge of web-based systems.
  • Good PC knowledge.
  • Good customer service skills, including telephone etiquette.
  • Good problem solving and analytical skills.
  • Proven previous job stability, including maintaining long-term work relationships with former employers.
  • Must have an internet speed of 25mbps download and 5mbps upload.
  • Must be able to clear the company’s pre-employment screening.
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