CSS portuguese Representative
Concentrix Corporation
Pavas, San Jose,CR
hace 53 días

Description

Non-Voice Support and Customer Service to Brazil Retail Stores with experience using mobile devices such as smartphones and tablets and basic troubleshooting skills.

Key Qualifications

  • Excellent Conversational and CustomerService Skills
  • Patience and willingness to help
  • Schedule flexibility
  • Typing skills (35 words per minutewith 90% accuracy) (Chat : 35 wpm, 90% accuracy)
  • Excellent verbal, written andinterpersonal communication skills
  • For Portuguese, the level required isabove 85%
  • English level required is 60%
  • Customer Service experience isrequired
  • BackOffice experience is a plus
  • High school diploma·
  • Previous working experience in call center (6 months minimum)
  • Typing skills (35 words per minute, 90% accuracy)
  • For Portuguese support the required Portuguese level is 85% and English level required is 60%
  • Basic troubleshooting and problem-solving skills
  • Delinquency Record
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