Chemical Engineer/ Materials Engineer Systems
San Jose, Costa Rica
hace 4 días


This position is located in San Jose, Costa Rica and the position reports to the Corporate Information Technology - Product Materials Compliance Team.

Responsible for all technical tasks involved with web-based applications in direct support and administration of iPoint’s Materials Compliance Software for managing EU REACH, EU RoHS, Conflict Minerals and other compliance legislations for Emerson products, in support of product stewardship.

This individual, guides the compliance staff and customers on best practices for product materials compliance and performs multiple operational and project tasks such as data load support, development, testing, deployment, installation, training and configuration of new software releases.

In addition, provides post-implementation system monitoring and technical product support to the user community. The software is deployed among two platforms in multiple business units globally.

The position interacts with global compliance users and customers daily. The position is expected to work on mid-shift or shifts that align with the product materials compliance teams in Manila.


  • Provides second-level application support for application users; problem solving, developing solutions, performance monitoring and improvement, change management, system management, on-call support.
  • Application support and administration includes gathering requirements, development, installation, testing, configuration updates, deployments and changes in multiple environments Development, Stage and Production in collaboration with architecture, security, business and IT stakeholders.
  • Provides business assessment of enhancement requests for developed or purchased software.
  • Provides technical resolutions to system issues impacting platform and business unit related work.
  • Maintaining the overall health and integrity of the (PMC) Product Materials Compliance environments.
  • Performs troubleshooting, investigation and resolution of issues affecting (Dev, Stage, Production).
  • Responsible for the development, management, maintenance, performance and issue resolution of batch processes, and data transfer mappings.
  • Able to conduct successful knowledge transfer and training sessions with the team.
  • Participates in projects and accomplishing required tasks to contribute to the achievement of project milestones and overall objectives.
  • Supports customers by understanding data (hierarchical and non-hierarchical) and business processes impacting the application
  • Perform the agreed-on action plans / tasks to achieve individual metrics and contribute to the achievement of the team goals.
  • Manage and support the process and procedures involved with maintaining IT Ticket Systems.
  • Support Service Level Agreement performance metrics till resolution for internal and external software service desk tickets.
  • Cross-Functional application alignment and reporting with our compliance vendor
  • Requirements

    EDUCATION / LANGUAGE BA / BS in Chemical Engineering, Material Science or Computer Science, Information Technology is required.

    Excellent communication skills; verbal and written proficiency in English. EXPERIENCE / SKILLS

  • Product Materials Compliance (Primary) Knowledgeable of Global Environmental Legislations and tracking of products via software such as iPoint Compliance Agent (iPCA) or other substance compliance applications with REACH and RoHS Modules.
  • Expertise in chemical substances used in manufactured products and production environment Knowledgeable on current Global Environmental Legations such as EU REACH, EU RoHS, Conflict Minerals and other monitored substances.

    Working knowledge on materials and chemicals

  • Information Technology (Secondary) Experience in application development support, installation, setup, administration and tuning specifically with Environmental and Product Materials Compliance software.
  • Maintenance and monitoring of application server J2EE (i.e. JBOSS, Apache Tomcat, etc.) Basic knowledge of JAVA Client and consideration for the end-

  • user working environment. Experience in administering applications with relational data base technology (i.e. Oracle, SQL) Experience in working with Oracle Databases;
  • i.e. 10g, 11g, or 12c SQL Development ability to execute and troubleshoot SQL scripts (queries, stored procedures, tables).

    Using tools such as; Oracle SQL, TOAD. Understand working with Data Models and Schema Tables Provide guidance or instructions to Oracle DBA Team based on software specific installation and deployment documentation, and best practice approaches.

  • Coordination of software Prerequisites and Patches. Understanding infrastructure requirements pertaining to server, database, and desktop requirements;
  • i.e. CPU, RAM, Storage, etc. and must effectively communicate and coordinate these requirements with the various local IT support teams.

    Work with different IT Information Technologies teams such as (Windows, Network, Storage, Database) to manage the compliance instance.

  • General Knowledge Proficient in MS Excel (including pivot tables / Macro), MS Access, and MS PowerPoint. Understanding of engineering Bill of Materials (assemblies, sub-
  • assemblies, component parts / articles and related substances) (i.e. Siemens Teamcenter or other Engineering / PLM software) Working knowledge with file formats such as xlsx, xml, pdf, csv.


  • Individual should have working knowledge of the Compliance Process Flow
  • Data collection process, rule groups, regulations, articles, parts, BOM’s, chemicals and substances
  • Detailed understanding of the administrative requirements of a compliance software system and the peripheral tools in use is a necessity.
  • Good knowledge in running batch / scripting and working knowledge of Windows and Linux platforms.
  • Individual should understand engineering systems and the related data respective of compliance systems.
  • Exceptional customer service orientation including written and verbal communication skills with ability to effectively work in a team environment.
  • Ability to define, organize and self-manage workload around defined project milestone to meet project goals and deadlines in a multi-project environment.
  • Must be able to multitask, evaluate high priorities and deliver quality performance under pressure with clear communication channels.
  • Ability and willingness to quickly learn new products, technologies and business portfolio’s.
  • Good presentation and reporting skills.
  • Good problem-solving skills and effectively identifies and evaluates root cause and alternative solutions.
  • Perform the agreed-on action plans / tasks to achieve individual metrics and contribute to the achievement of the team goals.
  • About Emerson

    Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal to create groundbreaking solutions that leave our world in a better place than we found it.

    Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

    Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

    Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

    A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide.

    Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

    Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson.

    Join our team and start your journey today.

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