Human Resources Generalist
San Jose de Costa Rica, San Jose, Costa Rica
hace 4 días


Accountable for supporting different HR Processes in conjunction with the responsible of each area. Lead the continued expansion of employee involvement initiatives and collaborate with the stakeholders to maintain strong communication channels and to increase employee engagement.

Duties and Responsibilities

Work with the leadership team to develop and monitor Communication Plan execution.

Prepare, review and maintain communication channels updated (TV Monitors, newsletter, Share Point, etc)

Lead onboarding program and monitor the overall employee experience journey.

Main point of contact to guide employee for visa requirements.

Develop feedback loops and communication processes and procedures, including pulse surveys, and focus groups sessions for the evolving employee experience.

Manage the Speak Up System.

Manage the Employee Recognition and Buddy Programs.

Collaborate with Employee Resources Groups, HOPE and Pillar Leads to promote employee engagement initiatives, including employee Well-Being programs.

Coordinate Social Committee identifying actions plans for annual events to increase employee involvement and engagement.

Research and benchmark employee experience programs against industry standards.

Maintain up to date knowledge / metrics of Culture, Diversity, & Inclusion programs.

Serves as back-up for the Talent Development Specialist.

Under the direct oversight of the HRBP, helps management identify, investigate and resolve employee relations issues or performance

Assists in administration of performance improvement plans, performance review program and discipline process.

Assists the HRBP in developing an open, inclusive work environment in compliance with the company core values and Action Plans.

Assist in the reporting process of headcount and HR Metrics

Assist in process documentation

May perform other duties as assigned


Bachelor’s degree in management, business, or HR.

2-4 years’ experience in human resources, preferably in a professional services organization

Experience in recruiting and payroll (preferred).

Must be highly focused on delivering excellent customer service, being self-driven, and developing effective relationships throughout the organization

Strong knowledge of Microsoft Word, Excel, PowerPoint, and SharePoint.

Must be able to maintain high level of confidentiality

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