SYSS S&OP & Business Intelligence Analyst
Greenlee Textron Inc
San Jose de Costa Rica, San Jose,  Costa Rica
hace 4 días


The Latin America Group in Costa Rica provides support in Proposals, Project Support & Engineering functions for Systems & Software BU (PSS, PWS, RAS, RS) & OCS / DX.

This position will be responsible to improve and lead the Sales & Operation planning process and other initiatives related to Operations Business Intelligence.

The role is a key member that works directly with management leaders within the Latin America Operations team. Control of multiple type, size and complexity requests, ensuring requirements are met in a timely manner.

Responsibilities & Main Functions :

Regarding S&OP the activities include :

Update Headcount including changes in the system (Clarity, HFM, etc)

Validate Projects List and services mapped, considering support provided to other BUs

Analyze Demand of Projects & Services required for all countries, discipline and BU within SYSS.

Analyze and incorporate the demand coming from Pursuit with proposals and also estimate the Funnel demand with standard models or customized ones

Active participation in Funnel Reviews, and Project Reviews

Review and update the support coming from US, COE or other WA

Review actions and GAPs with Planning team, PM, and S&OP Champions

Provide Guideline to S&OP Champions at the countries to update demand based in Backlog & Funnel prior releasing the S&OP deliveries

Track S&OP KPIs like Backlog coverage, accuracy, and % pursuits with Proposals

Track progress and issues weekly-monthly depending of criticist

Suggest and develop improvements for processes & procedures

Provide Support to the LAM department managers and Regional Management as well in a variety of functions

Consolidate information for different Operations Reports for LAM

Groups KPI Developing & tracking such as BCEC, Blended Rate, Hours Performance, and Quarterly Operation Review of Regional KPIs

Support of BU requests like utilization

Collaborate across functions to design and / or implement tools to enhance analytic capabilities, improve processes, refine reports, and automate work.

Create tools, define and automate processes.

Headcount report of CR LAM to the finance team and BU & Headcount Analysis across SYSS LAM

Weekly Report for CR & LAM Management with associated Timesheets analysis

Support in different report activities like RS utilization, FTE (demand) needs from India, Overtime of CR team, etc.

Support to PWS Sales Department in Funnel Review, Indicators, and BU requests

Perform other duties as assigned

Interact and Work with Sr Management in the WA and BU, attend global meetings and also participate in appropriate management-level meetings

Create and foster a positive environment for work and professional growth


The position requires good interpersonal skills and excellent oral and written communication skills. In complement is also required excellent attention to detail and follow-up skills

A good business understanding and the ability to work effectively with internal and external customers are essential

Strong organizational skills and the ability to manage a variety of resources and data.

Needs experience working with large amounts of diverse information with ability to verify accuracy.

Attention to details; proactive; organized; customer oriented.

Strong Knowledge of Office tools (Excel, Power BI, etc), Visual Basic and Business systems like Clarity, CRM and Oracle.

BS / BA in Industrial Engineering, Business Administration, related area, degree is a plus.

3 years of relevant experience of project support or analyst experience is required for this position

Professional background in project management will be a plus.

Intermediate English level and Portuguese desirable.

Our Commitment to Our People We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy.

Our training programs focus on end-to-end development from onboarding through senior leadership. Flexible and competitive benefits plans offer you the right options to meet your individual / family needs Our success is measured by the positive impact we make on people, our communities and the world in which we live.

  • Our Commitment to Diversity & Inclusion At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives.
  • We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.

    This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

    Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees.

    Learn more about our and about . If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to.

    Emerson, a Fortune 500company with $18.4 billion in sales, more than 20 Innovation, Solutions &Engineering Centers, and 200 manufacturing locations worldwide, is committed tohelping employees grow and thrive throughout their careers.

    We are innovators,question-askers and problem-solvers. We don’t settle for good enough or Thisis the way it’s always been done.

    Instead, we push ourselves and strive forthe never been done before.

    Our Automation Solutionsbusiness enables the greatest use of the world's most valuable resources,ensuring the performance and safety of industries that are the backbone ofdaily life.

    Our Commercial &Residential Solutions business helps ensure human comfort and health, protectfood quality and safety, advance energy efficiency and create sustainableinfrastructure.

    No calls or agenciesplease.

    Reportar esta oferta

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación