The Administrative Support Coordinator II provides general office support functions to the Department of Computer Science.
Reporting to the Chair of the Department of Computer Science, and working independently, under general supervision, the Administrative Support Coordinator performs moderate to complex administrative support duties for the department chair, administrative staff, students, and faculty.
Responsible for recording and submitting student grade changes
Provides ongoing support to faculty members and Chair, prepares and maintains faculty office hours list; prepares and distributes textbook order forms, places course materials on reserve;
maintains and audits syllabi files
Responds to student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions
Maintains the Chairs and Academic Coordinators’ advising schedules. May administer online scheduling
Assists Chair and Academic Coordinators by entering data into databases and proofing
Processes RSCA and other research expenses and reimbursements; ensures the currency of the online award records; prepares quarterly reports to faculty and Chair
Maintains digital archives of documents and supporting records related to the assessment of academic programs and ABET accreditation
Assists in student enrollment, including the control and issue of course codes, and adding students to classes
Assists with special events, receptions, and department activities
Assists with curricular forms and catalog updates
Assists with administration of MS in Bioinformatics, Minor in Bioinformatics, Cybersecurity Certificates
Assists with planning and administration of new academic certificates
Assists Chair, Academic and Assessment Coordinator with analyses, report preparation and dissemination
Types routine correspondence and responds to email inquiries.
Maintains job announcements database and communication for students
Coordinates and is responsible for the development and production of department publications (printed and digital) including layout, copy editing, and proofreading
Knowledge, Skills & Abilities
Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling
Ability to compose and appropriately format correspondence and reports
Excellent knowledge of software applications : word processing, spreadsheets, database management, Google apps and cloud-based shared storage
Ability to handle multiple work priorities, organize and plan work and projects
Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and / or administrative specialty to develop conclusions and make recommendations
Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and / or administrative specialty
Working knowledge of operational and fiscal analysis and techniques
Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved
Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations
Expertise in investigating and analyzing problems with a broad administrative impact and implications.
Ability to anticipate problems and address them proactively.
Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form
Ability to train others on new skills and procedures and provide lead work direction
Excellent written and communication skills
Completion of a high school program, technical / vocational program, or their equivalents combined
Three years of related office work experience
Demonstrated office support / front desk customer service experience
Experience in managing department and / or staff calendars and schedules
Experience monitoring department budgets
Experience with standard office software applications (MS Office, Peoplesoft, Adobe Acrobat, GoogleDocs and / or website management)
Demonstrated ability to create various departmental reports
Experience with event planning and management
Classification : Administrative Support Coordinator II
Anticipated Hiring Range : up to $4,300 / month
Salary Range : $3,064 / month - $5,148 / month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :
Letter of Interest
All applicants must apply within the specified application period : July 1, 2021 through July 15, 2021 . This position is open until filled;
however, applications received after screening has begun will be considered at the discretion of the university.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required.
All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting.
SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.
This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).