We are hiring a Customer Success ManagerThe Customer Success Manager helps existing customers successfully onboard, adopt, and expand their usage of public, private, and hybrid platforms.
Customer engagements are managed in an inside sales model, with a combination of outbound and account management tactics.
In addition to building strong transactional and strategic customer relationships, a successful CSM manages relationships with technology providers, direct and channel sales partners, and solutionssales engineers.
Requirements Bachelors Degree Fluent in English Experience working with Dynamics Experience in Inside Sales, Business Development, Customer Support, Customer Success, Customer Service, andor Information Technology Ability to meet andor exceed specific sales goals i.
e. revenue, pipeline, activity, customer retention, etc. Ability to successfully manage a portfolio of both transactional and strategic customer relationships Strong teaming personality Drive individual success within the construct of a formal team including rigorous sales management, professional development, and mutual support Ability to deftly intake and resolve customer escalations.
Requires nuanced communication skills, active listening skills, and objective response cadences Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success Achievement and successdriven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong crossbusiness collaboration Excellent written and verbal communication skills.
Technical Experience Proficient in MS Office products Excel, Word, MS Outlook, MS PowerPoint Experience with CRM Software Dynamics, Salesforce, etc preferred.
Salary Range 23002900 Bolsa de trabajo Costa Rica ofrecemos puesto de Customer Success Manager para el sector de Informática Telecomunicaciones en la empresa KleeGlobal de San José.
Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Desde Casa.