Global Sales Manager
San Jose , CR
hace 6 días


The Amazon Global Selling (AGS) is looking for a Sales Manager to build and lead a large new sales organization in Costa Rica.

The AGS organization plays a pivotal role in driving global expansion of US Sellers and accounts for nearly half of Amazon’s total unit sales.

This is a high-visibility role in Seattle and WW, this person will be the single-threaded leader for our Costa Rica sales team of at least 20 Account Managers, and will report directly into our Seattle HQs.

This role is scoped to become a Manager of Managers as the team grows in Costa Rica.

The team of Account Managers lead by this person will focus on recruiting and growing top existing US-based Sellers into Amazon’s WW marketplaces, including : Europe, Japan, Australia, Saudi Arabia, Brazil, Turkey and Singapore.

This Sales Manager will work across US categories and drive Seller business growth. This person will also work cross-functionally with the Category Teams and Product teams across Amazon’s Third Party (3P) business, ensuring that critical feedback continues to influence product road-maps.

Responsibilities :

  • Build a world class team of strategic Account Managers focused on delivering high-impact results
  • Manage stakeholder relationship with our larger Seattle-based sales organization. Coordinate with US AGS Leadership on sales strategy and goals for each of the distinctive regions we support.
  • Serve as primary interface with internal teams including Product Managers, Category Management, and Program Management to align programs and initiatives that drive growth for Sellers WW
  • Establish partnerships with internal teams to manage joint selling opportunities
  • Model and forecast business metrics to make strategic decisions that grow key Seller accounts
  • Develop weekly metrics to track critical inputs / outputs and report out to senior management in weekly business reviews and regular flash reports
  • Analyze trends, diagnose root cause of performance, and create actionable plans for operational improvements
  • Conduct deep dive analysis on issues affecting Seller performance and provide Voice of the Seller input for product development and process improvement

  • Excellent written and verbal communications skills in English language
  • Bachelors Degree
  • 5+ years of relevant experience
  • Experience with business development and leading a sales or acount management team

  • E-Commerce industry or related industry experience
  • Enterprise Sales or Account Management experience
  • Highly consultative and solution-oriented
  • Analytical skill and highly data driven
  • Ability to work in fast-paced environment and resourceful in achieving success in the face of ambiguity
  • Experience with international trade and / or logistics
  • Additional language capability a plus (German, French, Spanish, Italian, Japanese, Mandarin)
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