Cash Applications Sr. Team Manager
San Antonio de Belen Heredia Costa Rica
hace 23 horas

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.

We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


This role is responsible for the leadership of day-to-day operations of specific sub-processes of the end-to-end credit to cashprocess.

The sub-processesin CTCare : CreditManagement,Collections,Disputes,CashApplications,Invoicing &billingand contractmanagement.

A Senior Team Managerisresponsibleforaone ormultiple sub-processesdependingonscope andcomplexity.Each ofthe sub-processes require specific Subject Matter expertise and skillsets but are part of the CTC end-to-end process.

The senior team manager must requireSubject Matter Expertise on the specific sub-process(es) they are responsiblefor.

Thepositionrequiresdeeptechnicalknowledge ofcash applications operations,the abilitytolead and developateam,overseeing decision-makingandproblemsolving,influenceand drive change togetherwithstakeholders,monitorandreviewKPIsand metrics,and leadspecific projectstodrive efficiency.

Itprovidesaunique strategicandtacticalopportunitytobe partofacultural shiftinCargill’s organizational,operationalandstakeholdermodelin the shared servicesspace.


Manage Operational performance 40%

  • DirectlyManage andCoachTeamManagersandtheirteamsdependingonscope andcomplexity
  • Ensure smooth migrationsidentifypotentialprocessrisks,establishmitigation / controlplans,and monitorthe impact
  • MonitoroperationsperformanceonagreeduponSLAsand keymetrics.Advise onappropriate actionplanswhere neededvia consistentprocesses
  • Focusondrivingqualitywithaviewtowardsrobustperformancemanagement,stakeholderfeed backandactive metricsmanagement
  • Drivetowardsthe agreedefficiencytargetsthroughdefinedprocesses
  • Lead through transitions and increase organizational performance driving and embedding many competinginitiatives
  • People Management20%

  • Buildandlead an engaged,high performing teamandfosteraninclusive environment
  • Accountableforperformancemanagement,talentdevelopmentandsuccession planning
  • Provide coaching / mentoringandtrain employeesonCargill’sLeadershipModel(CLM)behaviorsandsafety
  • Coordinate activitiesofteam membersengagedinprocessesandsub-processes
  • StakeholderManagement20%

  • Build&manage crediblerobustbusinessrelationshipswithkeypartnersand stakeholderswithafocusprocessmaturity
  • Workcloselywith allstakeholdersinthe oneA&Forganizationtodrive theProcessstrategy
  • MonitorandcommunicateFinanceoperationalresultsinatimely and effectivemannerthrough the monthly performance dashboard
  • Clearly communicate businessvalue
  • DriveProcessImprovementStrategy20%

  • Buildaculture ofcontinuousimprovementand operationsexcellence
  • Partnerand align with theGPOprocessstrategybycloselyworkingwiththeCTC GPMandRegionalPILead
  • Provide activeinputtotheOpportunityHeatmap
  • Drivethe definedprocessinitiativesforyour center
  • Qualifications

    Minimum RequiredQualifications

  • Bachelor’sdegree inAccountingorBusinessAdministration
  • 8+yearsofexperience infinanceoperations with emphasis on cash application operationswith deepexpertise inandrelatedprocesses
  • 8+ years of experience JD Edwards and SAP
  • Work experience with Autobank
  • Work experience working with Robotic Project Automation (RPA) projects
  • Experience leading more than 50+ people across the full spectrum of Cash Applications with strong bent towards
  • Shared Services experience required
  • Work experience working with North and Latin America clients / operations
  • AContinuousImprovementmindset
  • Demonstratedabilitytomanage large teamsandhighlyadeptatbuildingresiliency with in them
  • Possessastrongcustomerservice acumen
  • Self-starterwithstronganalytical,problemsolvingskillsandinitiativetoachieve desired out comes
  • Excellent English verbaland writtencommunication skills (B2+)
  • Preferred Qualifications

  • Master’sin Accounting, Finance or Business administration
  • Managedstakeholdersinregionswithextensive experience workingin adiversifiedindustry environment
  • Abilitytoworkacrossdiverse culturesand backgrounds
  • Finance / Accounting

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