Technical Program Manager
F5
San Jose
hace 5 días

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world.

We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better.

And it means we prioritize a diverse F5 community where each individual can thrive.

RP1026283 Technical Program Manager

San Jose / Full Time / Remote

Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.

But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day.

And it’s producing extraordinary results not only for our customers, but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.

Position Summary

The Technical Program Manager (TPM) is an authority with excellent interpersonal skills, strength working cross-functionally, with ability to influence and facilitate resolution of operational issues to deliver world class business solutions.

The position requires a strong combination of technical / operational savviness and business analytics with deep focus on the big-picture vision.

The TPM will track program level deliverables / milestones and develop / maintain dashboards to communicate status updates to all stakeholders including business unit leadership.

Primary Responsibilities

  • Lead several technical programs for the F5 Distributed Cloud team by setting priorities for products and engineering, leading cross-functional teams to take products to market, ensuring success metrics are informing future efforts, and quickly fine tuning the program as needed.
  • Manage and operationalize the Product Roadmap review process to guide software development and engineering teams to execute based on a list of product / service / feature requirements that have been prioritized by the Product Management team.
  • Coordinate SW development activities as necessary to resolve bottlenecks, address issues, complete documentation deliverables, complete code reviews, etc.
  • Facilitate collaboration and effective communication across organizations and functions, including coordination of meetings and capturing and tracking action items
  • Communicate and collaborate on complex technical challenges and resolutions that require cross- functional collaboration across diverse teams, partners and geographies.
  • Negotiate challenging priorities and navigate complex organizational dynamics to establish delivery plans, and schedules that are in alignment with the objectives of the organization and the company.
  • Bring the product vision and the technical build together become the glue between functional teams
  • Develop strong relationships to engage, align, and empower teams to deliver products
  • Maintain and continue to develop a broad knowledge of business & technology expertise while understanding the interconnections between the people, the processes, and the technology solutions.
  • Bring an outstanding blend of business and technical savvy : a big-picture vision, the drive to make that vision a reality, and technical credibility to engage with cross functional teams.
  • Develop, report, and continually improve performance metrics.
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet delivery schedules.
  • Create and manage dashboards to regularly communicate the program status and key issues to management and across stakeholder organizations.
  • Drive and help streamline day-to-day operational aspects by improving process and procedures within the teams.
  • Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
  • Knowledge, Skills and Abilities

  • Deep familiarity with Software Tools like GitLab, Jira, Tableau, Aha, MS Project and SmartSheets is a key requirement for this position.
  • Software Tools like GitLab, Tableau, SmartSheets is a key requirement for this position.
  • Understanding of the Software Development Lifecycle and Release Management process as well as broad technical understanding of Distributed Cloud technologies to support SaaS delivery models is highly desirable.
  • Ability to develop strong working relationships to engage, align, and motivate people to deliver.
  • Ability to bridge the gap between Product, Engineering, and Architecture groups to facilitate solutions.
  • Strong project and program management skills.
  • Understanding the importance of building strong working relationships.
  • Effective written and verbal communication.
  • Strong organizational, presentation, and customer service skills.
  • Ability to quickly master technical concepts.
  • While encouraged to be a facilitator and driver, equally comfortable digging into business requirements with development teams to solve complex problems.
  • Qualifications

  • Bachelor’s degree in computer science, information technology or related field.
  • 5+ years’ experience in Technical Program and / or project management.
  • 3+ years of experience in a program manager capacity.
  • Experience with Software Development Lifecycle, Release Management, Cloud Computing and SaaS delivery methodologies.
  • Experience working with Business Intelligence tools such as Tableau for creating dashboards to present multi-dimensional data inferences.
  • Experience collaborating with a geo-dispersed team in diverse time zones.
  • Technology product management / development experience is highly desired.
  • Team player with a strong work ethic and a can do attitude.
  • The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

    LI-REG1

    The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

    Please note that F5 only contacts candidates through F5 email address (ending with f5.com) or auto email notification from Yello / Workday (ending with f5.

    com or myworkday.com) .

    Equal Employment Opportunity

    It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.

    This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.

    F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.

    Request by contacting accommodations f5.com.

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