Business Process Analyst Consultant
Fiserv
Heredia, Costa Rica
hace 5 días

Job Responsibilities

  • To perform consulting activities for assigned projects / services, including gap assessments against defined processes
  • To provide trainings to project team members on Global Services - Quality Management System processes and other topics as required
  • To defining and creating processes, which meet the requirements of appropriate Quality processes complying with the Quality Standard / Framework selected by the organization
  • To identify, implement and track improvement opportunities at organization level
  • To schedule and conduct periodic Quality Assurance Reviews using the tool designated for this purpose
  • To escalate concerns to Software QA Manager as a result of consulting / review activities
  • Basic Qualifications for Consideration :

  • Bachelor degree in Systems Engineering
  • Minimum 5 years of experience required
  • Experience in software development companies
  • Experience with different Software Development Life Cycle (SDLC) processes
  • Process Improvement methodologies, tools and techniques.
  • Preferred Skills, Experience, and Education :

  • Abstract thinking skills
  • Great people skills
  • Introduction to Capability Maturity Model Integrated(CMMI) version 1.3
  • Six Sigma Yellow Belt
  • Lean six sigma
  • ITIL foundations
  • Who We Are : PQM Support Services are a set of services provided to all IT Delivery Teams, providing value added to our Business Partners in all our ongoing operations.

    Learn more about Fiserv :

    Life moves fast. And as it does, we know most people aren’t thinking about financial services . But we are.

    We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

    We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today.

    The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

    Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

    We welcome and encourage diversity in our workforce. Fiserv is an equal opportunity employer / disability / vet

    Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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