Role Overview :
Data Analyst works with Senior Manager, Reporting & Analytics and Business Relationship
Managers on large scale implementations or projects. The incumbent is responsible for
designing and implementing Advanced Analytics reports and dashboards to enable visibility,
analysis and business insights to support strategic imperatives and ongoing business
requirements. Advanced Analytics solutions include, but are not limited to, end-user reports
and dashboards, creating data models, advanced & custom data visualizations, native
connectivity to multiple data sources and data ingestion from web forms and various business
This role will involve working closely with other global data analysts, Data engineers and
Business relationship managers within the Data and Analytics group for collaboration.
50% - Design, develop, and deploy high fidelity operational (visibility into what's
happening now), strategic (track key performance indicators) and analytical (process
data to identify trends, forecasts, and insights) reports and dashboards. The
implementation process shall follow industry standards and best practices to ensure
the security of information and user access points when deploying Business Analytical
30%- Support & maintain the analytics user experience, adoption and release
management cycle of dashboard / report content, administration, and user
maintenance. Ensuring all procedural documentation is up to date. )
10% - Use standard customer engagement methods & tools for guided analytics,
online training, and educational materials for the transfer / sharing of knowledge and
mentor end-users. )
10% - Work with Data Engineers to drive automation, process improvements and
resource productivity. Analyze and propose solutions to complex problems utilizing
business and technical knowledge)
Location : GBS-Costa Rica (Primary), IND-GBS-Pune-Kharadi (Secondary)
Education : Bachelor's Degree in degree in Computer Science, Engineering or equivalent
Licenses / Certifications :
Power BI Desktop Certification highly desirable.
Proficiency with SQL, Microsoft Office tools including strong capabilities with PowerApps,
Excel and PowerPoint.
Alteryx designer, Azure / Snowflake Cloud DB, AzureDevops experience preferred.
Experience : 3+ years of extensive PowerBI standard & custom visual development, design,
wireframing, storyboarding / storytelling experience.
Strong SQL knowledge required.
Experience with SLDC or Agile Methodology using AzureDevOps or JIRA.
Experience with Alteryx or equivalent ETL and data science application good to have.
Expert designer of information visualizations and dashboards.
Strong knowledge of data analysis, modelling, report generation and warehousing / data
Must have a high level of computer literacy with desktop and cloud-based productivity
software such as Office365, Microsoft Office desktop applications, Microsoft Teams etc.
Expert in selecting the right dashboard design and deployment method for business
Competences : Able to translate technical speak into business speak and vice versa, rationalize
technical decisions to business.
Professionalism with both internal / external business associates that reflects positively on the
company and is consistent with the company’s policies and practices.
Must be comfortable working at all levels of the organization and possess platform skills,
presence, and confidence.
Possess the ability to understand business strategy.
Self-motivated and be able to work independently as well as lead teams in technical / business
Effective communication skills and succinct articulation.
Ability to drive business requirements discussions.
Hands on, able to work with and mentor team members.
Physical Demands : NA
Travel Requirements :