Sales Operations & Analytics Manager
San Jose
hace 2 días

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

As a member of the Americas Sales Operations team within the GTM & Sales Organization you will collaborate with sales to implement innovative go-to-market strategies, plans and programs that delight customers and drive growth in the mid-market phones teams.

Key focus areas will include planning, performance measurement, program management and sales team operational support. Since this is a geo focused role, you will also collaborate with the extended Worldwide Strategy & Operations Team to craft and influence global critical initiatives.

What you'll Do

Performance Measurement

  • Work directly with Sales Management to provide timely sales analytics including weekly pipeline analysis, forecasting, and sales results
  • Help drive efficiency through lead enrichment, pipeline management, and innovative analytics
  • Funnel analysis to drive a more efficient and predictable sales cycle
  • Measure and supervise operating plan success metrics across recurring subscription revenue, bookings and retention
  • Operational support

  • Provide ad-hoc reporting, analytics and operational support to sales teams
  • Programmatically mine and handle customer data to drive sales motions
  • Lead operating plans for sales teams, including account segmentation, compensation and capacity modeling
  • Conduct quarterly reporting for business reviews
  • Sales tools automation

  • Continuous identification of opportunities for process improvement to drive efficiency and elimination of manual tasks
  • Own execution for dashboard creation as well as identifying key sales metrics for display
  • Gather standard methodologies and implementation through knowledge sharing tools & teamwork
  • What you need to succeed

    Experience & Skill sets

  • Bachelor’s or master’s degree, with an emphasis on sales, marketing or analytics
  • 5+ years of sales operations experience, ideally supporting b2b sales
  • Technology experience preferred
  • CRM Systems experience, including Salesforce and Anaplan
  • Excellent data analyst; comfortable maximizing analytical tools such as Tableau, PowerBI, Excel to analyze large and sophisticated data sets
  • Strong verbal and written communication skills; ability to present complex ideas to diverse audience
  • Professional attributes

  • Analytical : adept at gleaning insights from data
  • Action and Results-Oriented : driving decisions and results with vitality and accountability
  • Influential : forging relationships and communicating optimal and persuasively
  • Innovative : thinking creatively to tackle problems and address business needs
  • Organized : ability to run and prioritize high volume / fast-paced workload
  • Tenacious : displaying strength and resilience in the face of challenges
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