Senior Associate Talent & Services-RSG4-4119
Publicis Groupe
Costa Rica, Heredia, CR
hace 3 días

Job Description

The Senior Associate, Groupe Talent Systems & Services supports Onboarding project This role is positioned to act as a bridge between the HR business functions and the IT function on key business initiatives.

Qualifications

  • Minimum of 3 years’ experience on enterprise wide global HR systems preferably SAP SuccessFactors
  • PMI and / or IIBA or similar certification preferred
  • Strong communication skills, training ability and organizational skills
  • Work across cultures, have a strong working knowledge of Publicis Groupe
  • Strong experience with HR operations and technology
  • Familiarity with HRIS systems like PeopleSoft, Oracle EBS, SAP SuccessFactors, PeopleFluent, CornerStone OnDemand, Avature a plus
  • Experience working in virtual team environments
  • Customer-centric, solution-oriented, handle multiple tasks simultaneously
  • Fluent in English (verbal and written) and Spanish
  • Additional Information

    Primary Responsibilities :

  • Troubleshoot and resolve end user issues through Service Now support tickets created by HR power users
  • Lead and monitor country recruiting & talent teams through the Onboarding implementation process
  • Provide training and communications to end users and increase user adoption
  • Act as the primary liaison between HR business functions and IT
  • Lead regular meetings with country leads and be the liaison between the PMO, country
  • teams and vice-versa
  • Serve as a liaison and first line of contact for the HRIS Implementation team.
  • Report and escalate onboarding issues to Global Process Lead as needed
  • Maintain process workstream workplan, documentation and deliverables
  • Work with the Global Process Lead to manage changes to the project schedule and / or scope.
  • Support testing and data integrity in Career Settings
  • Reconcile data between HR system and downstream systems e.g. ATS, payroll, core HRIS, active directory
  • Participate in system and solution design
  • Conduct testing as needed by the project
  • Work closely with global teams on project implementation phases including UAT
  • Ensure compatibility between integration points
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