DLS Quality Auditor
Amazon’s Disability and Leave Services (DLS) Team is seeking a Quality Auditor to contribute to the development and ongoing execution of our Quality Management System (QMS).
QMS will support our quality program across various leave of absence and accommodation events. The Quality Auditor role is an advocate for continuous learning.
This position will assist with driving operational excellence through a culture of continuous inspection in our processes and key business initiatives.
She / he will focus on raising the bar on our processes and tools by continuously evaluating our internal controls, consistency in standard work against established policy, plan, and practice.
As part of the Leave and Accommodation team he / she will requires experience in leave of absence, disability, accommodations, return to work, workers’ compensation, benefits, and absence management functional areas.
The role serves as a subject matter expert in Leave and Accommodation program processes, policies, and standard work, along with system tools, resources, to understand use and compliance for service delivery to generate frustration-free experience.
The position may involve collaboration with peers and resources across other global locations, to review current processes and technology.
Key Responsibilities :
Amazon is an Equal Opportunity-Affirmative Action Employer - Female / Minority / Disability / Veteran / Gender Identity / Sexual Orientation.