This position aids the firms Brand & Communication initiatives and plays a key role in influencing and building the organizations’ reputation with its employees and external stakeholders.
We work on a series of planned, interconnected activities / programs to communicate and engage with our audiences. We are Looking for an energetic and experienced communications manager to join our #FISVProud team in Costa Rica.
A successful candidate will partner with key leaders across India, US and Costa Rica and develop the communications strategy to deliver effective communications to Fiserv associates in Costa Rica.
Internal - associate engagement, associate initiatives, Employee resource group communication and wellness, benefits, diversity and inclusion, to name a few
External our well known community initiatives including Programathon and Mind Bender challenge. Additionally, social media outreach
Responsibilities include :
Strategically partner with leadership and Communications team to develop, project manage and execute communications plans
Direct and write content for digital mediums (email, digital signs, social, intra / internet, team channel)
Build culture and engagement through content
Create an annual communications Fiserv plan
Execute events and external engagement where needed
Basic requirements :
Minimum of 5 to 6 years of experience in related fields.
Academic background : Communications, journalism and related.
Corporate communications experience in a global multinational organization, partnering with key business stakeholders
Preferred English level : C1 or above
Proficiency in writing, editing, planning, and executing content in English.
High level of integrity to hold confidential information for strategic projects
Ability to build, manage and execute on complex communication plans and meet deadlines
Strong client partnering skills : ability and finesse to manage multiple stakeholders and influence teams
Willingness to proactively provide subject matter expertise, articulate a point of view, and influence thinking across all levels of the organization
Strong, polished verbal communication skills and excellent writing, editing and presentation creation skills
Adaptable, flexible, strong attention to detail, and able to multi-task in a fast-paced environment
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date.
Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and / or sincerely held religious beliefs.