D365 FO Functional Consultant/Support
DXC Technology
San Jose, San Jose , Costa Rica
hace 4 días

Job Description :

Your experience and knowledge of Dynamics 365(AX / F&O) solutions and associated business processes combined with an appreciation of associated technologies are imperative in launching your career at DXC.

This is a varied and demanding role involving all aspects of implementing Dynamics 365(AX / F&O) solutions from pre-sales work through the project life cycle to go-live and on-going support.

Your involvement with clients will include off-site and on-site work and you will be encouraged to develop your Dynamics knowledge and achieve relevant certifications.

As a D365 functional consultant you will be working with high standard functional knowledge on the D365 products with many advanced tools and techniques.

You will be leading Solution Design sessions, assisting configuration, assisting with data migration deliverables, creating required interface design documents, functional design documents and troubleshooting of customizations.

Responsibilities :

To facilitate the successful installation and maintenance of the customers’ software systems, including off site and on site work.

You will be encouraged and expected to develop your professional technical and consulting skills.

Your day to day tasks will include :

  • Delighting the customers with exceptional customer service
  • Manage and develop customer relationships and perceptions to achieve mutual goals
  • Utilize your knowledge of business processes and best practices to advise and guide the customer during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design and Configuration.
  • Implementation planning and the delivery of value added work, to scope, deadline and budget
  • Running client workshops on business processes, business requirements and system design
  • Business and systems analysis and documentation
  • Product design and gap analysis to standard product functionality
  • Production of design, system, user and procedural documentation
  • Application configuration and setup
  • Provide system training to both internal and external clients
  • Development and delivery of testing strategies
  • Liaising with on-shore and off-shore development teams to deliver robust solutions on time
  • Managing change control
  • Design and execution of data migration strategies
  • Go-live and post-live support
  • Ad-hoc tasks as and when required by your team lead
  • Must have outstanding people management skills, including the ability to lead a team and mentor individuals in career growth
  • Demonstrate the capacity to plan, prioritize and organize your time, project schedules and multiple project activities.
  • Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers
  • Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes and anticipate implications.
  • Develop and test detailed functional designs for business solution components and prototypes.
  • Write development specifications and interface with customers to test modifications and resolve any issues that arise.
  • Participate within data migrations, integrations, report design and design of security
  • Skills and Experience

    Basic technical requirements :

  • 5+ Microsoft Dynamics AX or D365 F&O implementation experience
  • Enhance / Customize Dynamics 365(AX / F&O) for customers based on their business requirements.
  • Knowledge in any of Inventory Management / Sales / Purchases, Finance, Project Accounting, Travel & Expense Modules
  • Previous experience with implementing Dynamics 365(AX / F&O) or other versions of Dynamics AX.
  • Other ERP implementation experience would be an asset.
  • Desired technical requirements :

  • Required to demonstrate credibility with the client.
  • Proven consulting experience
  • Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure
  • Understanding and assimilating information from various sources.
  • Being able to recognize and deal with conflict or sensitive situations
  • Commercial awareness and total dedication to delivering maximum return on investment for our clients
  • Self-motivated and driven to achieve professional success in a team based consulting environment.
  • Experience designing and coordinating multi-site or multi-national implementations
  • Microsoft Dynamics Finance & Operations accreditation.
  • Basic Personal Skills

  • Driven to continually improve your personal skills and improve both our client’s business and their clients’ businesses
  • Fluency in English both written and verbal
  • Strong team-leading skills including the ability to support other team members in achieving their objectives
  • A clear ability to organize your own time and resources
  • Effective and clear written communication skills
  • Effective communication with senior management as well as junior staff at our clients
  • Qualifications

  • Bachelor’s Degree : Business or technology related BA / BS
  • Strong background in Finance / Accounting
  • 5 7 years of functional experience
  • Without a degree 6 9 years of relevant professional experience.
  • Desirable Certifications :
  • Microsoft Certified Business Management Solutions Professional - Application for Microsoft Dynamics AX
  • Microsoft Certified Business Management Solutions Professional - Developer for Microsoft Dynamics AX
  • Microsoft Certified Business Management Solutions Professional - Installation & Configuration in Microsoft Dynamics AX
  • English comprehension (at least 85%), English Spoken (at least 85%).
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