Assistant Director for Assessment and Planning (507151)
The California State University
San Jose
hace 1 día

Description : Job Summary

Job Summary

The Assistant Director for Assessment and Planning coordinates the development and implementation of department assessment and evaluation efforts in consultation with Institutional Research and evidence based planning at the department level in University Housing.

This includes the administration of department assessment and evaluation instruments, data analysis and conducting research that specifically addresses academic success and housing retention in consultation with Institutional Research as appropriate.

In addition, the Assistant Director coordinates department human resources responsibilities including staffing and recruitment, training, and policy development in consultation with University Personnel as appropriate.

The Assistant Director also assists with department strategic planning efforts and serves as a member of the Housing Leadership Team.

Key Responsibilities

  • Works with the Senior Director to draw conclusions from internal and external research, develops action plans for improvement and makes recommendations to Housing Management and Leadership teams
  • Develops instruments to assess student learning and evaluate resident satisfaction with housing programs and services
  • Uses established survey research techniques and identifies new methods to administer surveys and conduct assessment activities
  • Conducts focus groups and interviews which may involve collecting sensitive and confidential student information; reports and provides assistance to students who may reveal they are in crisis
  • Develops and facilitates assessment workshops for department staff, and leads discussions to advance assessment and research initiatives
  • Performs policy research, analysis, development, evaluation, and / or operational analysis, required to solve problems and recommend and implement improvements to the program in conjunction with Senior Director
  • Assists the Senior Director with management of area budget including planning and development
  • Knowledge, Skills & Abilities

  • Excellent oral and written communication skills
  • Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with multiple abstract and concrete variables
  • Ability to identify and determine causes of problems; develop and present recommendations for improvement of established processes and practices;
  • initiate and implement plans to solve problems

  • Ability to develop collaborative and partnerships among Housing staff and other university personnel and departments
  • Ability to recommend initiatives and changes to improve quality and services for the division / department
  • Ability to identify and determine cause of problems; develop and present recommendations for improvement of established processes and practices;
  • initiate and implement plans to solve problems

  • Excellent customer service and public relation skills
  • Demonstrated commitment to diversity and inclusion with knowledge of difference, power, and privilege and how these manifest themselves in higher education
  • Required Qualifications

  • Bachelor’s Degree in Education, Business, Human Resources, Sociology or a related field
  • Three years of full time professional experience
  • Experience with assessment and evaluation initiatives
  • Experience hiring full time professional staff
  • Project Management experience
  • Experience conducting research
  • Experience working in an educational setting
  • Preferred Qualifications

  • Master’s Degree in Higher Education, Business Administration, Human Resources Management, Sociology or a related field
  • Five years of full time professional experience
  • Experience coordinating the administration of assessment and / or evaluation initiatives
  • Experience utilizing online survey instruments
  • Experience coordinating recruitment and search processes
  • Experience working in a higher education setting
  • Experience facilitating staff training and development
  • Experience assessing learning outcomes
  • Compensation

    Classification : Administrator I

    Hiring Range : Commensurate with experience

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .

    Application Procedure

    Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

  • Resume
  • Letter of Interest
  • All applicants must apply within the specified application period : November 23, 2021 through December 19, 2021 . This position is open until filled;
  • however, applications received after screening has begun will be considered at the discretion of the university.

    University Personnel

    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.

    Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.

    The system wide policy can be found at and questions may be sent to .

    Additional Information

    Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

    Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

    The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required.

    All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting.

    SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


    All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Equal Employment Statement

    San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

    This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

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