HR Contact Center, Transfers
Calle Blancos, CR
hace 2 días

Join Amazon’s HR team and help make a difference for all Amazonians! We are recruiting for an Exits Associate. This position is based out of Costa Rica and specializes in separations and pay as part of the employee life-cycle.

The work focuses on answering questions and processing transactions in HR systems from various contacts, including HR, Payroll, Managers and Employees.

As a member of the team, you are also responsible for providing training and communication to HR partners and Amazon employees to build consistency and encourage self-service.

Become a part of our HRS Service Delivery and work one-on-one with employees while maintaining successful partnerships with HR Business Partners and other stakeholders to provide a world-class employee experience.

Put your exceptional customer service, communication and organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.

Note : A full-time(40hrs) and part-time(20hrs) schedule was combined for this position. The employee will work 40 hours traditionally in February to October but may be subjected to change.


  • People Soft - HRMS data management and support HR processes for North America regions
  • Operational knowledge of final pay requirements in US for terminations or prior experience in terminations processing for US
  • Responding timely and accurately to inquiries regarding policies and programs including benefits, attendance, job transfer, payroll deductions, etc.
  • Respond to document requests including termination agreements, employment verification / visa letters, and reporting requests from HR and Finance
  • Ensure the Service level are achieved at all times for HRS processes
  • Respond to questions from managers and HR.
  • Demonstrate the highest degree of discretion and confidentiality
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