Junior Content Management Advisor
San Jose, Costa Rica
hace 5 días

Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

Visit us at http : / / www.accenture.com / . The Content Management Advisory Analyst - Marketing is a professional in gathering, analyzing, storing, classifying, and distributing digital content to consumer-facing sites, digital asset management systems, and client-side teams.

Key Responsibilities Data Management

  • Manage digital libraries using a broad set of storage, retrieval, reporting, and analytical tools.
  • Initiate, plan, manage, execute, and / or collaborate with data standards compliance initiatives to ensure data integrity across digital asset distribution channels and management systems.
  • Implement predefined taxonomy standards to ensure metadata and vocabulary are accurate and current
  • Perform digital management system administration tasks, such as managing user access and permissions, creating and removing metadata fields, provide maintenance at the administration end, and archiving old content.
  • Create or follow digital asset management back up processes as necessary.
  • Data Collection

  • Gather validated content from authorized parties, such as brand teams or creative agencies.
  • Extract content from up-to-date documentation such as deal sheets, product mechanicals or 2D artwork.
  • Use authorized digital libraries and repositories to retrieve digital content and information.
  • Data Auditing

  • Ensure digital content integrity across managed assets and stages of the asset management process.
  • Identify digital content gaps in downstream systems or websites and report them through the proper channels.
  • Content Manipulation

  • Manipulate digital content according to validated protocols to fill minor content creation gaps, such as adjusting images to meet downstream system intake requirements.
  • Ensure compliance with metadata per industry requirements
  • Downstream Data Distribution and Syndication

  • Distribute digital content to downstream systems, such as other content repositories, client-facing websites, or to established requestors.
  • Maintain content consistent across all downstream systems and ingestion points.
  • Customize digital content based on output criteria
  • Skills Required Soft Skills

  • Intermediate English skills : Writing, reading, speaking.
  • Demonstrated analytical thinking and attention to detail (previous projects and experience).
  • Highly proactive, motivated, and innovative, with ability and willingness to share his / her knowledge with peers. Always looking for improvement in daily duties and skill levels.
  • A customer service mentality and attitude where the work is approached with empathy, enthusiasm, ownership, responsibility, adaptability, balance and resilience.
  • Meeting deliverable requirements, service level measures and specific targets.
  • Good time management (including down time).
  • Good communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times.
  • Implementing self-assessment quality assurance.
  • Ensuring that development processes are followed.
  • Development of best practices.
  • Proactive investigation, excellent research skills.
  • Technical Skills

  • Microsoft Excel : Data manipulation best practices, data integrity, information, text and logic formulas, pivoting, analyzing large data sets.
  • Content maintenance and management : Organize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization.
  • Digital asset management : Provide experience with the methods, tools and products used to manage digital assets including the tasks and decisions surrounding ingesting, annotating, cataloguing, storage and retrieval of those assets.
  • Information architecture and taxonomy : Help deliver solutions that improve data quality, reduce data redundancy, decrease data inconsistency and standardize data, improving flexibility and time-to-market as well as reducing complexity.
  • Metadata management : Content and assetmanagement
  • Photoshop (basic-intermediate), color spaces, image formats, image resizing, image retouching (shadows removal), actions creation and manipulation.
  • Pluses

  • Digital marketing : Understand the processes and platforms of online engagement around brand, lifestyle or corporate messages.
  • Web content management : Manage and control a large, dynamic collection of web material, such as hypertext markup language (HTML) documents and their associated images.
  • Data Analysis experience (reporting, data graphic reporting, gap analysis).
  • Operation excellence.
  • Operations management : Provide skills and experience related to operations management. Efficiently and effectively manage processes, resources and technologies to ensure the smooth flow of production operations to meet cost, quality, controls and delivery targets.
  • Data Analysis experience (reporting, data graphic reporting, gap analysis).
  • Copywriting
  • SEO skills and experience
  • Skills and experience with software such as integrated data dictionaries (IDDs), the IMS Data Dictionary, Adabas' Predict, Adaptive Metadata Manager from Adaptive, Rochade from ASG, InfoLibrarian Metadata Integration Framework and Troux Technologies Metis Server product.

    Required Experience

  • At least one year of experience in content management or related fields is preferred.
  • Strong knowledge of Microsoft Excel (statistics and formulas).
  • Understanding of Digital Marketing.
  • English Advanced.
  • Photoshop basic-intermediate skills (image retouching and resizing).
  • Experience working on enterprise projects, following defined guidelines by product owners and meeting deadlines.
  • Possible Academic Background Degree in the following or similar is preferred : communications, marketing, library science, data analytics, copywriting, information system design or management.

    Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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