Provide support to a number of communities, residents and responsible parties
Assist customers with their inquiries
Review accounts and settle disputes
Act as a liaison between the community and responsible party
Respond to specific statement and payment inquiries
Provide ongoing training and coaching to various team members on collection procedures
Successfully collect and close on past due A / R accounts
Work with communities to proactively stop payments from becoming uncollectable
Support month-end close deadlines and duties as part of the monthly corporate accounting close effort
Bachelor in Accounting + 5 years of experience , Basic Accounting + Financial Statement Analysis skills, Minimum +2 years of Customer Service and Collection Experience.
Advanced English Proficiency : oral & written is a must. Knowledgeable in MS-Office package : excel (intermediate-advanced), word and Power-Point.