The Web and Cloud Application Analyst supports both Web Services and select SaaS applications. This position implements new and changed websites and SaaS applications, as well as administering these applications.
The incumbent provides customer support for these applications, resolving incidents and implementing changes. In addition, the incumbent develops and delivers user training on key tools and applications, as well as consults on web design, user experience and best practices on using applications.
This position will work across the university community requiring effective communication and making recommendations and solving needs to ensure departments have up-to-date effective websites and web applications.
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